full-time 7 days ago
Front Desk Receptionist
Three Rivers Counseling
110 Mission Ranch Boulevard, Chico, CA 95926
20 - 24/hr
About the Practice
N/A Team Members
Software Software
Job Description
About Three Rivers Counseling
Three Rivers Counseling is a group therapy practice with offices in Chico, Yuba City and Nevada City. We believe healing starts the moment someone walks through our door, and we're looking for a warm, dependable Front Desk Receptionist to join our Chico team.
About the Role
As our Front Desk Receptionist, you'll be the first friendly face our clients see and the person who keeps our Chico office running smoothly. You'll create a calm, welcoming space for clients and staff, and support our administrative and clinical teams day to day. This role suits someone who takes pride in the details, notices what needs attention before being asked, and enjoys being part of a close-knit team.
What You'll Do
Office & Client Experience
Keep a warm, inviting lobby that helps clients feel comfortable and at ease
Keep courtesy refreshments stocked and clean
Make sure each office is ready and up to standard every workday
Keep the therapy play rooms, kitchen, restrooms and individual offices stocked and clean
Maintain office inventory
Run timely opening and closing procedures
Welcome new clients and orient them to the office and our sign-in procedures
Keep an "Owner's Eye" on the office: notice anything out of place and make sure it gets taken care of
Communication & Administrative Support
Communicate promptly and clearly with supervisors, including sharing need-to-know information right away
Read and respond to emails in a timely, professional manner
Prepare documents and support other administrative projects as needed
Collaborate with our administrative and clinical teams
Take part in company culture initiatives such as team gatherings and office lunches
Travel to other Three Rivers locations from time to time (1-2 times per month)
Take on other administrative tasks as assigned
What We're Looking For
A friendly, professional demeanor and a genuine desire to help people
Strong attention to detail and pride in a clean, organized space
Reliability, punctuality and strong follow-through
Clear, prompt communication, both in person and in writing
Proficiency with email and basic computer programs
Discretion and respect for client confidentiality (HIPAA)
A self-starter who takes initiative, manages their time well and works well on a team
Qualifications
Bachelor's degree preferred
A minimum of 3 years of front desk experience in a healthcare setting
Mental health experience preferred, but any healthcare background is welcome
Excellent customer service skills, including clear communication, organization and time management
A commitment to exceptional care in a healing setting
Strong interpersonal skills, with the ability to work independently and interact professionally with clients and staff
Excellent computer skills, including Apple products, spreadsheets and Google Drive
Our Three Rivers Benefits include:
Medical, dental and vision benefits for full-time staff (30+ hours per week)
Health savings account
Paid sick leave
Paid time off
401(k) with Three Rivers matching contributions
Continuing education reimbursement
Life insurance
A thriving, connected professional team with year-round social events and professional growth opportunities
Pay: $20.00 - $24.00 per hour
This is an in-office position. Shifts run 10:15am–7:15pm with a 1-hour lunch break, Monday through Friday.
Job Type: Full-time
Schedule:
8-hour shift
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Front desk administrative healthcare: 3 years (Required)
Pay: $20.00 - $24.00 per hour
Experience:
Front desk: 3 years (Preferred)
Work Location: In person
Three Rivers Counseling is a group therapy practice with offices in Chico, Yuba City and Nevada City. We believe healing starts the moment someone walks through our door, and we're looking for a warm, dependable Front Desk Receptionist to join our Chico team.
About the Role
As our Front Desk Receptionist, you'll be the first friendly face our clients see and the person who keeps our Chico office running smoothly. You'll create a calm, welcoming space for clients and staff, and support our administrative and clinical teams day to day. This role suits someone who takes pride in the details, notices what needs attention before being asked, and enjoys being part of a close-knit team.
What You'll Do
Office & Client Experience
Keep a warm, inviting lobby that helps clients feel comfortable and at ease
Keep courtesy refreshments stocked and clean
Make sure each office is ready and up to standard every workday
Keep the therapy play rooms, kitchen, restrooms and individual offices stocked and clean
Maintain office inventory
Run timely opening and closing procedures
Welcome new clients and orient them to the office and our sign-in procedures
Keep an "Owner's Eye" on the office: notice anything out of place and make sure it gets taken care of
Communication & Administrative Support
Communicate promptly and clearly with supervisors, including sharing need-to-know information right away
Read and respond to emails in a timely, professional manner
Prepare documents and support other administrative projects as needed
Collaborate with our administrative and clinical teams
Take part in company culture initiatives such as team gatherings and office lunches
Travel to other Three Rivers locations from time to time (1-2 times per month)
Take on other administrative tasks as assigned
What We're Looking For
A friendly, professional demeanor and a genuine desire to help people
Strong attention to detail and pride in a clean, organized space
Reliability, punctuality and strong follow-through
Clear, prompt communication, both in person and in writing
Proficiency with email and basic computer programs
Discretion and respect for client confidentiality (HIPAA)
A self-starter who takes initiative, manages their time well and works well on a team
Qualifications
Bachelor's degree preferred
A minimum of 3 years of front desk experience in a healthcare setting
Mental health experience preferred, but any healthcare background is welcome
Excellent customer service skills, including clear communication, organization and time management
A commitment to exceptional care in a healing setting
Strong interpersonal skills, with the ability to work independently and interact professionally with clients and staff
Excellent computer skills, including Apple products, spreadsheets and Google Drive
Our Three Rivers Benefits include:
Medical, dental and vision benefits for full-time staff (30+ hours per week)
Health savings account
Paid sick leave
Paid time off
401(k) with Three Rivers matching contributions
Continuing education reimbursement
Life insurance
A thriving, connected professional team with year-round social events and professional growth opportunities
Pay: $20.00 - $24.00 per hour
This is an in-office position. Shifts run 10:15am–7:15pm with a 1-hour lunch break, Monday through Friday.
Job Type: Full-time
Schedule:
8-hour shift
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Front desk administrative healthcare: 3 years (Required)
Pay: $20.00 - $24.00 per hour
Experience:
Front desk: 3 years (Preferred)
Work Location: In person
Requirements
• Administrative experience
• Computer operation
• Attention to detail
• Interpersonal skills
• HIPAA
• Computer operation
• Attention to detail
• Interpersonal skills
• HIPAA
About Three Rivers Counseling
Picture a private practice setting where you have unmatched training opportunities, an excellent clinical team for collaboration, support and friendships, motivated clients that match your passions, a culture that embodies employee appreciation, grace, support, and high quality clinical work, an excellent compensation and benefits package, amazing administrative support, supervisors that have over 100 years of collective experience, and lots of opportunities for connecting with co-workers.