full-time 18 days ago
Front Desk Receptionist
Harkins, Hancock and Johnston Dentistry
11010 Quaker Avenue, Lubbock, TX 79424
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our patients while managing various administrative tasks. The ideal candidate will possess excellent communication skills and a strong ability to multitask, ensuring smooth operations at the front desk.
Duties
Welcome patients in a warm; friendly and professional manner.
Assists patients in a friendly, proactive, and efficient manner with appropriate follow-up appointments as necessary
Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
Proofread and scan patient documents
Collect payments by accepting cash, check, or charge payments from patients; and make change for cash paying patients.
Provide customer support by addressing inquiries and resolving issues promptly.
Assist with office management tasks, including ordering supplies and maintaining inventory levels.
Skills
Strong verbal communication skills with a focus on patient satisfaction.
Proficient in time management to prioritize tasks effectively in a busy environment.
Experience in front desk operations or similar roles is preferred.
Resolving conflict in a friendly and helpful manner.
Ability to manage calendars efficiently, ensuring optimal scheduling of appointments.
Being able to work as a team with the office staff
Able to be thorough and professionalism
A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us as a Front Desk Receptionist where you will play a vital role in our dental office success by providing exceptional service and support!
Job Type: Full-time
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Work Location: In person
We are seeking a highly organized and personable Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our patients while managing various administrative tasks. The ideal candidate will possess excellent communication skills and a strong ability to multitask, ensuring smooth operations at the front desk.
Duties
Welcome patients in a warm; friendly and professional manner.
Assists patients in a friendly, proactive, and efficient manner with appropriate follow-up appointments as necessary
Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
Proofread and scan patient documents
Collect payments by accepting cash, check, or charge payments from patients; and make change for cash paying patients.
Provide customer support by addressing inquiries and resolving issues promptly.
Assist with office management tasks, including ordering supplies and maintaining inventory levels.
Skills
Strong verbal communication skills with a focus on patient satisfaction.
Proficient in time management to prioritize tasks effectively in a busy environment.
Experience in front desk operations or similar roles is preferred.
Resolving conflict in a friendly and helpful manner.
Ability to manage calendars efficiently, ensuring optimal scheduling of appointments.
Being able to work as a team with the office staff
Able to be thorough and professionalism
A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us as a Front Desk Receptionist where you will play a vital role in our dental office success by providing exceptional service and support!
Job Type: Full-time
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Work Location: In person
Requirements
• Time management
• Front desk
• Calendar management
• English
• Front desk
• Calendar management
• English
About Harkins, Hancock and Johnston Dentistry
Hancock & Johnston Dentistry is a family and cosmetic dentistry practice in South Lubbock with a history dating back to 1976. They provide comprehensive dental services including hygiene treatments, teeth whitening, dental implants, cosmetic services, bonding, veneers, and orthodontics. The practice is known for its personalized care, treating patients of all ages as part of the community.