full-time 2 months ago
Front Desk Receptionist
Valley Day and Night Clinic
1214 Dixieland Road, Harlingen, TX 78552
11/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Front Desk Receptionist
Join Our Growing Team!
Valley Day & Night Clinic, with locations in Brownsville, Harlingen, and Mission, Texas, is growing, and we want YOU to be part of our team!
We are currently seeking a skilled and motivated Front Desk Receptionist to join our dynamic healthcare environment. This role is perfect for someone who thrives in a fast-paced setting, has excellent communication and organizational skills, and is passionate about providing exceptional patient service. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient front office experience.
Make a difference in your community while enjoying competitive pay and a supportive team atmosphere. Apply today and become a key part of our mission to deliver outstanding customer service!
Key Responsibilities
Greeting and assisting patients in person and over the phone in a courteous and professional manner.
Operate a multi-line telephone system to answer, screen, and forward calls; take messages and schedule referral appointments.
Check patients in and out, verify insurance and benefit coverage, and collect co-pays or outstanding balances at the time of service.
Assemble and maintain patient charts, including preparation for new and walk-in patients.
Run daily patient count reports and provide copies to the Office Manager.
Assist patients with paperwork and track “walk-outs”. Follow up with patients to reschedule missed appointments.
Maintain cleanliness and organization of the front desk and reception area.
Monitor and manage waiting room TV content to ensure it is appropriate for all audiences.
Ensure patients complete satisfaction surveys and submit them securely.
Notify medical assistants of patient arrivals and delays to maintain schedule flow.
Respond to patient inquiries and concerns with empathy and professionalism.
Assist in emergency situations and provide comfort to patients in distress.
Maintain office supply inventory and notify supervisor of shortages.
Balance and reconcile payments collected during shifts.
Ensure compliance with HIPAA regulations and maintain confidentiality of patient information.
Use EMR system efficiently for patient records and scheduling.
Qualifications and Skills
High school diploma or equivalent required.
Previous experience in a receptionist or front desk role, preferably in a healthcare setting.
Proficient in English (oral and written communication).
Strong computer skills and familiarity with electronic medical records.
Excellent interpersonal and problem-solving skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Ability to stand for extended periods, occasionally lift up to 10 pounds, and perform light physical tasks.
This position operates in a professional medical office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Benefits
Health Insurance
Dental & vision insurance
Life Insurance
Paid time off & holidays
401K
Salary : $11.00 per hour - based on experience and qualifications.
If you are passionate about providing exceptional patient care and want to be part of a dedicated team, we invite you to apply today at Valley Day and Night Clinic!
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Join Our Growing Team!
Valley Day & Night Clinic, with locations in Brownsville, Harlingen, and Mission, Texas, is growing, and we want YOU to be part of our team!
We are currently seeking a skilled and motivated Front Desk Receptionist to join our dynamic healthcare environment. This role is perfect for someone who thrives in a fast-paced setting, has excellent communication and organizational skills, and is passionate about providing exceptional patient service. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient front office experience.
Make a difference in your community while enjoying competitive pay and a supportive team atmosphere. Apply today and become a key part of our mission to deliver outstanding customer service!
Key Responsibilities
Greeting and assisting patients in person and over the phone in a courteous and professional manner.
Operate a multi-line telephone system to answer, screen, and forward calls; take messages and schedule referral appointments.
Check patients in and out, verify insurance and benefit coverage, and collect co-pays or outstanding balances at the time of service.
Assemble and maintain patient charts, including preparation for new and walk-in patients.
Run daily patient count reports and provide copies to the Office Manager.
Assist patients with paperwork and track “walk-outs”. Follow up with patients to reschedule missed appointments.
Maintain cleanliness and organization of the front desk and reception area.
Monitor and manage waiting room TV content to ensure it is appropriate for all audiences.
Ensure patients complete satisfaction surveys and submit them securely.
Notify medical assistants of patient arrivals and delays to maintain schedule flow.
Respond to patient inquiries and concerns with empathy and professionalism.
Assist in emergency situations and provide comfort to patients in distress.
Maintain office supply inventory and notify supervisor of shortages.
Balance and reconcile payments collected during shifts.
Ensure compliance with HIPAA regulations and maintain confidentiality of patient information.
Use EMR system efficiently for patient records and scheduling.
Qualifications and Skills
High school diploma or equivalent required.
Previous experience in a receptionist or front desk role, preferably in a healthcare setting.
Proficient in English (oral and written communication).
Strong computer skills and familiarity with electronic medical records.
Excellent interpersonal and problem-solving skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Ability to stand for extended periods, occasionally lift up to 10 pounds, and perform light physical tasks.
This position operates in a professional medical office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Benefits
Health Insurance
Dental & vision insurance
Life Insurance
Paid time off & holidays
401K
Salary : $11.00 per hour - based on experience and qualifications.
If you are passionate about providing exceptional patient care and want to be part of a dedicated team, we invite you to apply today at Valley Day and Night Clinic!
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• High school diploma or GED
• Office experience
• Medical administrative support
• Multi-line phone systems
• Organizational skills
• Office experience
• Medical administrative support
• Multi-line phone systems
• Organizational skills
About Valley Day and Night Clinic
Valley Day & Night Clinic has been providing comprehensive primary care, industrial medicine, and Workman’s Compensation services to patients of all ages in South Texas for over 28 years. As a family-owned and operated business, they offer accessible, convenient healthcare open nights and weekends. Their team of accredited and certified medical professionals strive to treat every patient with dignity and respect.
Position Closed
This job is no longer accepting applications.