Front Desk Receptionist

Bilingual Dental Receptionist & Administrative Assistant
We are seeking a calm, organized, and professional Bilingual Dental Receptionist and Administrative Assistant to join our dental clinic.

This is an entry-level opportunity for someone with previous medical, dental, or reception experience who enjoys communicating with patients, staying organized, and following tasks through to completion. Schedule is for 4 or 5 days per week.

Responsibilities
Answer incoming phone calls and respond to patient inquiries within set expectations and timelines; minimize voicemails and missed calls
Convert calls into schedules for consultations
Schedule, confirm, reschedule, and follow up on patient appointments
Contact dental offices regarding patient referrals and required information
Track and stay organized electronically ( Excel, Google Sheets etc.)
Send, receive, and track referrals
Follow up with patients, dental offices, and other healthcare providers
Maintain accurate patient information and appointment records
Support the coordination of patient treatment and denture cases
Collect and record payments
Complete bookkeeping such as reconciling VISA and collecting all invoices monthly and other administrative tasks; collect payroll timesheets
Reconcile Visa and bank transactions monthly; run daily reports
Organize receipts, invoices, deposits, and payment records
Assist with general clinic administration and front-desk duties
Reports to an office manager who is not on site
Qualifications
Fluency in English and French is required
Previous dental, medical, healthcare, or reception experience is required
Excellent verbal and written communication skills
Calm, patient, and professional when communicating with patients
Strong organizational skills and attention to detail
Comfortable making outgoing calls and completing follow-ups
Basic bookkeeping or financial reconciliation experience
Comfortable using computers, email, spreadsheets, and scheduling software
Reliable, responsible, and able to manage multiple priorities
Able to handle confidential patient and financial information appropriately
Experience with dental practice-management software, insurance claims, bookkeeping software, or referral coordination is considered an asset.

What We Offer
Supportive and professional clinic environment
Training and opportunities to develop your dental-administration skills
Consistent responsibilities and opportunities for growth
Competitive compensation based on experience
To apply, please submit your résumé and a brief introduction explaining your dental, medical, reception, or bookkeeping experience.

Pay: $19.00-$25.00 per hour
Application question(s):
Do you have experience being a receptionist in a dental/medical/healthcare setting?

How many years of dental/medical/healthcare experience do you have?

Work Location: In person