Front Desk Receptionist

Front Desk Receptionist - Medical Office
Williams Institute of Orthopedics
Lady Lake, FL
Pay: $18.00-$20.00 per hour, depending on experience
Join Our Team
Williams Institute of Orthopedics is seeking an experienced, professional Front Desk Receptionist to join our busy orthopedic practice. We are looking for someone who thrives in a fast-paced environment, enjoys working with patients, and understands the importance of teamwork, accountability, and exceptional customer service.

This is not a position for someone who likes to sit idle. Our office is busy, our phones ring, our patients need assistance, and our team works together to get the job done every day.

What You'll Do
Greet and check in patients with professionalism and courtesy
Answer a multi-line phone system and assist callers efficiently
Schedule appointments and manage provider schedules
Verify insurance and update patient demographics
Collect copays, deductibles, and outstanding balances
Scan and upload documents into patient charts
Assist with referrals, authorizations, and patient communications
Monitor voicemails and respond appropriately
Work closely with providers, medical assistants, and administrative staff
Maintain HIPAA compliance and patient confidentiality
Help keep the front office organized and running smoothly
What We're Looking For
Medical office experience preferred
Orthopedic experience is a plus
eClinicalWorks experience is a plus
Excellent customer service and communication skills
Strong attention to detail
Ability to multitask and prioritize effectively
Reliable attendance and punctuality
Positive attitude and willingness to assist wherever needed
Ability to remain professional during busy periods
Benefits
Paid Time Off
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Schedule
Monday-Friday
Day Shift
No weekends
Full-Time
Why Join Williams Institute of Orthopedics?

We are a growing private orthopedic practice that values teamwork, professionalism, and patient care. Every member of our staff plays an important role in the success of our practice. We are looking for someone who wants to be part of a team, take pride in their work, and contribute to a positive experience for our patients.

If you are dependable, organized, and ready to work in a fast-paced medical environment, we encourage you to apply.

Pay: $17.00 - $19.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Do you know ECW?

Work Location: In person