Practice location
full-time 1 month ago

Front Desk Receptionist

Stovall Dental

1504 Wayne Memorial Drive, Goldsboro, NC 27534
15 - 20/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

Join Our Dental Team!

We are looking for a motivated, organized, and patient-focused Dental Scheduler to join our growing dental practice. The ideal candidate is friendly, professional, detail-oriented, and confident communicating with patients while keeping the schedule productive and efficient.

POSITION SUMMARY
The Dental Scheduler is responsible for managing the patient schedule, coordinating appointments, confirming visits, and helping maintain an efficient and productive daily schedule.

The ideal candidate understands that scheduling is more than simply booking appointments—it is about creating a positive patient experience while supporting the clinical and financial goals of the practice.

KEY RESPONSIBILITIES
Schedule and reschedule patient appointments efficiently.

Answer incoming calls and assist patients with scheduling needs.

Confirm appointments through phone calls, text messages, and other communication systems.

Maintain an accurate and productive provider schedule.

Fill cancellations and open appointment times.

Monitor the schedule for gaps, opportunities, and scheduling conflicts.

Schedule treatment according to provider recommendations and treatment plans.

Coordinate new patient appointments and ensure required information is collected.

Review patient appointment history and scheduling needs.

Communicate appointment instructions clearly to patients.

Coordinate referrals, specialty appointments, and outside providers when necessary.

Follow up with patients who have unscheduled or incomplete treatment.

Help reduce broken appointments, cancellations, and no-shows.

Maintain accurate patient records and scheduling documentation.

Work closely with the front desk, treatment coordinators, dental assistants, hygienists, and doctors.

Protect patient privacy and follow HIPAA requirements.

Provide exceptional customer service at every patient interaction.

Follow office scheduling policies, procedures, and productivity standards.

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• HIPAA
• Attention to detail
• Dental receptionist
• Managing patient records
• Health record tracking

About Stovall Dental

Stovall Dental, a family practice since the 1950s, continues the legacy of providing excellent oral health care in Goldsboro and surrounding areas. With a focus on preventive care, advanced restorative treatments, and personalized treatment planning, the experienced dentists at Stovall Dental are dedicated to helping patients achieve lifelong oral health.

Position Closed

This job is no longer accepting applications.

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