Front Desk Receptionist

At Grand City Dentistry, we believe exceptional patient care begins the moment someone walks through our doors. We're looking for a friendly, organized, and experienced Front Desk Receptionist to join our team. If you thrive in a fast-paced dental office, enjoy building relationships with patients, and take pride in keeping things running smoothly, we'd love to meet you.

What You'll Do
As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience. Responsibilities include:
Greeting and checking in patients with warmth and professionalism
Answering incoming phone calls and assisting patients with questions
Scheduling and confirming appointments
Processing dental insurance claims and verifying insurance benefits
Collecting patient payments and balancing daily transactions
Maintaining accurate patient records
Supporting two dentists and a team of hygienists and dental assistants with daily administrative needs
Helping ensure the schedule runs efficiently while providing outstanding customer service
Qualifications
Dental office experience is required
Experience with Eaglesoft practice management software is a plus
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask and remain calm in a busy environment
Professional, dependable, and team-oriented attitude
What We Offer
Competitive pay based on experience
Paid time off
Dental benefits
401(k) with company match
Flexible schedule
Team outings and fun office events
Supportive, positive team environment
Opportunities for professional growth and development
Uniform reimbursement
If you're looking for a practice where you'll be valued as an important member of the team and have the opportunity to make a difference in our patients' experience every day, we'd love to hear from you!

Pay: $22.00 - $27.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Paid time off
Work Location: In person