Front Desk Receptionist

Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front office. The ideal candidate will be friendly, detail-oriented, and proficient in various office software and communication systems. Experience in medical or dental offices is a plus, but we welcome candidates with strong clerical backgrounds and excellent organizational skills. This position offers an opportunity to work in a dynamic environment where your multitasking abilities and professionalism will be highly valued.

Duties
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, directing calls efficiently and professionally
Schedule appointments and maintain calendars using online booking and scheduling tools
Handle filing, record keeping, and document management with attention to detail using online systems
Assist with billing, bookkeeping, and basic administrative support as needed
Maintain cleanliness and organization of the front desk area
Provide customer support by answering inquiries via phone or in person with excellent phone etiquette
Support therapist office operations by managing patient records and verifying insurance information
Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer skills with the ability to learn new software quickly
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Exceptional customer service skills with professional phone etiquette
Clerical experience including proofreading, and administrative support
Ability to handle multi-line phone systems efficiently
Previous experience in health care or medical office settings is advantageous but not required
Strong typing skills for efficient data entry and documentation management
Attention to detail to ensure accuracy in all tasks performed
This role is vital for maintaining efficient office operations while delivering outstanding service to clients and visitors. We value professionalism, reliability, and a proactive approach from our reception staff.

Pay: From $17.60 per hour
Benefits:
Dental care
Extended health care
On-site parking
Work Location: In person