Front Desk Receptionist

Job Summary
We are looking for a friendly, organized, and energetic Front Desk Receptionist to be the welcoming face of our clinic. In this vital role, you will manage front desk operations, assist patients and visitors, coordinate appointments, and support our clinical team to ensure smooth daily operations.

If you enjoy helping people and thrive in a fast-paced environment, we would love to meet you!

Duties
Patient & Visitor Experience
Greet patients and visitors warmly and ensure they feel welcomed
Front Desk Operations
Answer and route incoming calls using a multi-line phone system
Respond to calls and text messages professionally
Schedule appointments, incoming referrals for intake appointments, and follow-up visits
Perform data entry and maintain accurate patient and office records
Verify insurance coverage and eligibility
Collect copays, arrange payment plans, and collect balances owed
Maintain organized filing systems and documentation
Assist with office supply inventory and general office tasks
Support clinic staff to ensure efficient daily operations
Compliance
Maintain HIPAA compliance and protect patient confidentiality at all times
Provide excellent customer service and assist with questions or needs
Maintain a professional and friendly front desk environment
Experience
Experience in medical or dental receptionist roles demonstrating strong organizational skills and attention to detail - 1 year minimum
Proven customer service skills with a friendly and professional demeanor
Familiarity with multi-line phone systems and phone etiquette standards
Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, data entry, and basic proofreading
Bilingual - Spanish and English
Strong time management skills with the ability to prioritize tasks efficiently
Experience in mental health or medical clinic is preferred
Schedule Details
12-hour shifts
Rotating schedules
Weekend availability required

**Pay is based on experience

**BLS/CPR required within 30 days of employment
Join us in creating a welcoming environment for our patients! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding support to our team.

Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Application Question(s):
Are you able to work 12 hour shifts?

Are you able to work weekends?

Experience:
Medical receptionist: 1 year (Required)
Language:
Spanish (Required)
Work Location: In person
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Application Question(s):
Are you able to work 12 hour shifts?

Do you have weekend availability?

Experience:
Medical office: 2 years (Required)
Language:
Spanish and English (Required)
Ability to Commute:
Salem, OR 97305 (Required)
Work Location: In person