Front Desk Receptionist

Responsibilities
Greet patients warmly, check them in and out, and create a welcoming atmosphere
Answer phones, text messages, and emails in a professional, friendly manner
Schedule, confirm, and reschedule appointments to keep the schedule full and efficient
Verify dental insurance benefits and enter information accurately into the practice software
Collect co-pays and balances, post patient payments, and provide receipts
Review treatment plans and basic financial estimates with patients (training provided)
Update and maintain accurate patient records and forms
Communicate with clinical team to help the day run smoothly (room status, late patients, etc.)
Help with daily front office tasks such as scanning, filing, printing, and organizing
Follow office policies for HIPAA, patient privacy, and professionalism
Qualifications
Previous dental front desk or medical front office experience preferred, but willing to train the right person with strong customer service experience
Comfortable talking with patients about appointments, insurance, and balances
Strong computer skills and ability to learn dental software (e.g., Dentrix or similar)
Excellent communication skills (in person, phone, and text)
Reliable, on-time, and able to work in a fast-paced environment
Team player with a positive, professional attitude
Nice to Have:
Experience with Dentrix or other dental practice management software
Knowledge of dental insurance (PPO, HMO, etc.)
Bilingual (English/Spanish) is a plus, but not required
Schedule & Compensation
Full-time position
Office hours: Monday–Friday
Competitive hourly pay based on experience
Benefits include: paid time off, holidays, employee dental benefits
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Work Location: In person