full-time 14 days ago

Front Desk Receptionist

Dental Office in Worcester

192 Lincoln Street, Worcester, MA 01605
21 - 24/hr

About the Practice

N/A Team Members
Dentrix Software

Job Description

Benefits:

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Dental insurance

About the Role:

New England Chiropractic Health in Worcester, MA is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused healthcare team where your energy and professionalism make a real difference every single day.

Responsibilities:

Greet and check in patients with a warm, professional demeanor

Schedule, confirm, and manage patient appointments using practice management software

Answer incoming phone calls and respond to patient inquiries promptly

Collect co-pays, process payments, and manage billing paperwork

Verify insurance information and assist with insurance-related questions

Maintain accurate patient records and update electronic health files

Keep the front desk and waiting area clean, organized, and welcoming

Requirements:

Prior experience in a medical, chiropractic, or healthcare front desk role preferred

Strong communication and interpersonal skills with a patient-first attitude

Proficiency in scheduling software and basic computer applications

Familiarity with insurance verification and medical billing processes is a plus

Highly organized with the ability to multitask in a fast-paced environment

Reliable, punctual, and a true team player

About Us:

New England Chiropractic Health has been proudly serving the Worcester, MA community with compassionate, high-quality chiropractic care. Our patients love us for our personalized approach and commitment to their long-term wellness. We foster a supportive, positive workplace where every team member is valued and plays a vital role in our patients' health journeys.