Front Desk Receptionist

Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a patient-focused environment.

Responsibilities
Greet and assist clients and visitors in a friendly and professional manner
Manage multi-line phone systems, directing calls appropriately and taking messages as needed
Perform data entry, filing, and clerical duties to support office operations
Maintain an organized front desk area, ensuring all materials are stocked and accessible
Schedule appointments and manage calendars for staff members
Handle customer inquiries with professionalism, providing accurate information and support
Proficiency in checking and verifying eligibility
Presenting Treatment Plans to patients with accurate financial information
Proofread documents for accuracy before distribution
Assist with office management tasks, including maintaining supplies and equipment
Collaborate with team members to ensure smooth office operations
Qualifications
Previous experience in a front desk or receptionist role is preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
Strong computer skills with the ability to learn new software quickly
Excellent organizational skills with attention to detail
Bilingual candidates are highly desirable for effective communication with diverse clients
Familiarity with multi-line phone systems and phone etiquette is essential
Experience in customer service or administrative roles is beneficial
Ability to manage time effectively while handling multiple tasks simultaneously
Knowledge of dental or medical reception practices is a plus
Join our team as a Front Desk Receptionist where your skills will contribute to creating a welcoming environment for our clients while supporting the overall efficiency of our operations.

Pay: $20.00 - $23.00 per hour
Benefits:
Employee discount
Flexible schedule
Work Location: In person