full-time 3 months ago
Front Desk Receptionist
Metropolitan Rehabilitation Clinics, Inc.
20820 Greenfield Road Suite 100, Oak Park, Michigan 48237
18 - 22/hr
About the Practice
N/A Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
About Us:
Metropolitan Rehabilitation Clinic (MRC) is dedicated to providing comprehensive substance use disorder counseling, Medication for Opioid Use Disorder (MOUD), mental health counseling, psychiatric services, and integrated dual diagnosis treatment. Our mission is to offer patient-centered, culturally responsive care that promotes long-term recovery and well-being.
We are seeking a Front Desk Receptionist who is organized, compassionate, and detail-oriented to be the first point of contact for our clients. The ideal candidate will provide exceptional customer service while managing administrative tasks efficiently and maintaining a professional, welcoming environment.
Key Responsibilities:
Client Interaction:
Greet clients, visitors, and staff in a professional, friendly, and welcoming manner.
Handle inquiries from new and existing patients regarding services, scheduling, and payments.
Check clients in, ensuring accurate completion of required documentation.
Assist with intakes for new patients, collecting necessary information and verifying accuracy.
Scheduling and Coordination:
Schedule and confirm appointments for counseling, psychiatric evaluations, and follow-up sessions as needed.
Coordinate with clinical staff to manage daily appointment schedules effectively.
Ensure timely reminders and follow-up communications with clients.
Administrative Support:
Assemble and maintain patient charts, ensuring completeness and accuracy.
Enter and update client data in Methasoft (EMR system) with strict adherence to confidentiality.
Verify insurance coverage and eligibility for new and returning patients.
Process payments, including cash and credit card collections, and address billing inquiries.
Compliance and Confidentiality:
Ensure compliance with HIPAA regulations and maintain strict confidentiality of patient information.
Handle sensitive information with professionalism and discretion.
Office Management:
Monitor and maintain an organized and welcoming front office environment.
Order office supplies as needed and ensure the waiting area remains clean and comfortable.
Work Schedule:
Early Morning Shift Monday to Friday: 5:30 AM – 1:00 PM (Must be able to work these hours).
Candidates must also be available to work limited Saturday hours as needed.
Compensation & Benefits:
Competitive hourly rate based on experience.
Paid time off (PTO) and holiday pay.
Health, Dental, and Vision Insurance
Opportunities for professional development and career growth.
Pay: $18.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Metropolitan Rehabilitation Clinic (MRC) is dedicated to providing comprehensive substance use disorder counseling, Medication for Opioid Use Disorder (MOUD), mental health counseling, psychiatric services, and integrated dual diagnosis treatment. Our mission is to offer patient-centered, culturally responsive care that promotes long-term recovery and well-being.
We are seeking a Front Desk Receptionist who is organized, compassionate, and detail-oriented to be the first point of contact for our clients. The ideal candidate will provide exceptional customer service while managing administrative tasks efficiently and maintaining a professional, welcoming environment.
Key Responsibilities:
Client Interaction:
Greet clients, visitors, and staff in a professional, friendly, and welcoming manner.
Handle inquiries from new and existing patients regarding services, scheduling, and payments.
Check clients in, ensuring accurate completion of required documentation.
Assist with intakes for new patients, collecting necessary information and verifying accuracy.
Scheduling and Coordination:
Schedule and confirm appointments for counseling, psychiatric evaluations, and follow-up sessions as needed.
Coordinate with clinical staff to manage daily appointment schedules effectively.
Ensure timely reminders and follow-up communications with clients.
Administrative Support:
Assemble and maintain patient charts, ensuring completeness and accuracy.
Enter and update client data in Methasoft (EMR system) with strict adherence to confidentiality.
Verify insurance coverage and eligibility for new and returning patients.
Process payments, including cash and credit card collections, and address billing inquiries.
Compliance and Confidentiality:
Ensure compliance with HIPAA regulations and maintain strict confidentiality of patient information.
Handle sensitive information with professionalism and discretion.
Office Management:
Monitor and maintain an organized and welcoming front office environment.
Order office supplies as needed and ensure the waiting area remains clean and comfortable.
Work Schedule:
Early Morning Shift Monday to Friday: 5:30 AM – 1:00 PM (Must be able to work these hours).
Candidates must also be available to work limited Saturday hours as needed.
Compensation & Benefits:
Competitive hourly rate based on experience.
Paid time off (PTO) and holiday pay.
Health, Dental, and Vision Insurance
Opportunities for professional development and career growth.
Pay: $18.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Medical scheduling
• HIPAA
• Attention to detail
• Data management
• Intake
• HIPAA
• Attention to detail
• Data management
• Intake
About Metropolitan Rehabilitation Clinics, Inc.
Recovered is a comprehensive resource hub for addiction information and support. Their platform offers insights on various types of addictions, withdrawal symptoms, drug safety, and harm reduction strategies. With a focus on education and awareness, Recovered provides valuable resources for individuals, families, and communities affected by substance abuse.
Position Closed
This job is no longer accepting applications.