Front Desk Receptionist

We are a continuously growing Rheumatology practice seeking a friendly, professional, and dependable Front Desk Receptionist for our Owings Mills, MD location. This position is primarily based in Owings Mills, with occasional travel to our Towson office for staffing coverage as needed.

The Front Desk Receptionist is the first point of contact for patients and plays a key role in creating a positive, organized, and welcoming office experience. The ideal candidate has excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced medical office.

Responsibilities
Check patients in and out
Confirm and schedule appointments
Collect copayments
Verify insurance
Scan paperwork and triage incoming faxes
Answer phones and route calls to physicians and medical assistants
Provide coverage at our Towson location as needed
Qualifications
Excellent customer service, communication, and phone etiquette
Strong organizational skills and attention to detail
Proficiency with computers and office software
Ability to multitask and work efficiently in a busy office
Professional, team-oriented attitude
Reliable transportation and willingness to travel to Towson as needed
Prior medical office or front desk experience preferred
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Work Location: In person