full-time 14 days ago
Front Desk Receptionist
Pottstown Pediatric Dentistry and Orthodontics
2299 Brodhead Road, Bethlehem, PA 18020
From 18/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
About Us
We are a friendly, patient-focused pediatric dental practice dedicated to providing high-quality care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a Front Desk Coordinator who will be the first smiling face our patients see.
Position Overview
The Front Desk Coordinator plays a key role in creating a positive patient experience while ensuring smooth daily operations. This position requires excellent communication skills, organization, and the ability to multitask in a fast-paced setting.
Responsibilities
Greet and check in patients warmly and professionally
Answer multi-line phone system and manage patient inquiries
Schedule, confirm, and reschedule appointments
Verify insurance benefits and eligibility
Collect co-pays and process payments
Manage patient records and maintain confidentiality (HIPAA compliance)
Coordinate treatment plans and financial arrangements
Communicate effectively with clinical staff to ensure efficient workflow
Qualifications
Previous dental or medical front office experience preferred
Knowledge of dental insurance and billing procedures
Experience with dental software is a plus
Strong organizational and multitasking skills
Professional appearance and positive attitude
Excellent verbal and written communication skills
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Flexible spending account
Health insurance
Paid time off
Work Location: In person
We are a friendly, patient-focused pediatric dental practice dedicated to providing high-quality care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a Front Desk Coordinator who will be the first smiling face our patients see.
Position Overview
The Front Desk Coordinator plays a key role in creating a positive patient experience while ensuring smooth daily operations. This position requires excellent communication skills, organization, and the ability to multitask in a fast-paced setting.
Responsibilities
Greet and check in patients warmly and professionally
Answer multi-line phone system and manage patient inquiries
Schedule, confirm, and reschedule appointments
Verify insurance benefits and eligibility
Collect co-pays and process payments
Manage patient records and maintain confidentiality (HIPAA compliance)
Coordinate treatment plans and financial arrangements
Communicate effectively with clinical staff to ensure efficient workflow
Qualifications
Previous dental or medical front office experience preferred
Knowledge of dental insurance and billing procedures
Experience with dental software is a plus
Strong organizational and multitasking skills
Professional appearance and positive attitude
Excellent verbal and written communication skills
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Flexible spending account
Health insurance
Paid time off
Work Location: In person
Requirements
• Organizational skills
• Interpersonal skills
• HIPAA
• Multi-line phone systems
• Dental receptionist
• Interpersonal skills
• HIPAA
• Multi-line phone systems
• Dental receptionist
About Pottstown Pediatric Dentistry and Orthodontics
Upper Merion Children's Dentistry, part of Upper Merion Dental Associates, provides comprehensive dental care for children in a comfortable and caring environment. With a team of experienced pediatric dentists, they offer preventive, restorative, and orthodontic services tailored to each child's needs.