full-time 21 days ago
Front Desk Receptionist
Prosper Family Medicine
270 South Preston Road, Prosper, TX 75078
16 - 22/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to serve as the first point of contact for our patients and visitors. This role is essential in ensuring a welcoming atmosphere while efficiently managing front desk operations. The ideal candidate will possess excellent communication skills and a strong commitment to providing outstanding enthusiastic customer service. Candidate will primariliy support check in / check out and triage roles i.e. referral, prior authorization, insurance verification, refills, and patient schedules.
Duties
Greet and welcome patients as they arrive, ensuring a positive first impression.
Manage incoming phone calls, directing them to the appropriate personnel with professionalism and courtesy.
Perform clerical tasks including data entry, filing, and maintaining organized records.
Utilize office management software to manage appointments and schedules effectively.
Handle customer inquiries and provide support, ensuring all questions are addressed promptly.
Maintain cleanliness and organization of the front desk area.
Assist with administrative tasks as needed to support overall office operations.
Check in, Check out, Triage
Skills
Strong clerical skills with attention to detail for accurate data entry and record management.
Proficient in computer literacy, including familiarity with office software applications.
Experience with phone systems, demonstrating excellent phone etiquette.
Exceptional customer support abilities, ensuring a positive experience for all visitors.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Strong organizational skills for effective office management and file maintenance.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your role will be integral to our success!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you available to work at least 2-3 Saturdays (8am to 1pm)?
Ability to Commute:
Prosper, TX 75078 (Preferred)
Work Location: In person
We are seeking a friendly and organized Front Desk Receptionist to serve as the first point of contact for our patients and visitors. This role is essential in ensuring a welcoming atmosphere while efficiently managing front desk operations. The ideal candidate will possess excellent communication skills and a strong commitment to providing outstanding enthusiastic customer service. Candidate will primariliy support check in / check out and triage roles i.e. referral, prior authorization, insurance verification, refills, and patient schedules.
Duties
Greet and welcome patients as they arrive, ensuring a positive first impression.
Manage incoming phone calls, directing them to the appropriate personnel with professionalism and courtesy.
Perform clerical tasks including data entry, filing, and maintaining organized records.
Utilize office management software to manage appointments and schedules effectively.
Handle customer inquiries and provide support, ensuring all questions are addressed promptly.
Maintain cleanliness and organization of the front desk area.
Assist with administrative tasks as needed to support overall office operations.
Check in, Check out, Triage
Skills
Strong clerical skills with attention to detail for accurate data entry and record management.
Proficient in computer literacy, including familiarity with office software applications.
Experience with phone systems, demonstrating excellent phone etiquette.
Exceptional customer support abilities, ensuring a positive experience for all visitors.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Strong organizational skills for effective office management and file maintenance.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your role will be integral to our success!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you available to work at least 2-3 Saturdays (8am to 1pm)?
Ability to Commute:
Prosper, TX 75078 (Preferred)
Work Location: In person
Requirements
• Data entry
• Phone etiquette
• Customer support
• English
• Microsoft Outlook
• Medical terminology
• Multitasking
• Data entry experience (Less than 1 year)
• Customer support experience (1–2 years)
• Attention to detail
• Phone etiquette
• Customer support
• English
• Microsoft Outlook
• Medical terminology
• Multitasking
• Data entry experience (Less than 1 year)
• Customer support experience (1–2 years)
• Attention to detail
About Prosper Family Medicine
Prosper Family Medicine has been proudly serving the local community since 2007, building strong bonds with patients. Their accessible new location in Prosper provides exceptional healthcare with dedicated, board-certified physicians, and compassionate nurse practitioners delivering comprehensive and top-tier medical attention. They treat the whole family, from infancy to senior years, with personalized care, prioritizing patients’ health and wellness to make everyone feel like a valued member of their extended family.