Front Desk Receptionist

VARICOSITY VEIN CENTER FRONT DESK COORDINATOR
2704 20th Street South, #100
Birmingham, AL 35209
JOB SUMMARY:
ESSENTIAL FUNCTIONS:
Greet patients and answer the phone in a friendly and professional manner. Exhibit genuine concern for patients and their family members while always conducting oneself professionally.

Collect necessary information for patient appointments such as new patient paperwork, insurance cards, checking insurance eligibility, referrals, etc., and properly enter into Nextech/EHR to ensure that patient records are up to date.

Collection of in-office patient copays and balances. Discuss financial responsibilities with patients.

Schedule and confirm appointments.

Provide assistance to patients, other admin and clinical staff to ensure efficient patient flow through the office.

Complete appropriate end of day reporting.

Maintain the appearance and function of all office equipment and facilities.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Keep Physician and/or Administrator well-informed of activities, results of efforts, and problems identified.

Maintain a thorough working knowledge of and adhere to organizational policies, regulations, and procedures.

SKILLS & QUALIFICATIONS:
Extensive insurance knowledge - patient eligibility and benefits, surgery benefits and patient responsibility, authorizations for surgeries.

At least 2 years’ experience preferred.

Experience with Nextech/EHR highly preferred, but not required.

Communicate effectively and appropriately with all team members
Attention to detail and highly organized
Work efficiently and have excellent time management
Pay: $23.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person