Front Desk Receptionist

We are an Ambulatory Surgery center in need of Front Desk Receptionist to greet patients. The Front Desk Receptionist will be responsible for handling front office reception and administration duties, handling all patient intake paperwork for proper charting, answering phones, and handling company/doctor inquiries.

MUST BE FLEXIBLE WITH HOURS
Spanish Speaking a MUST.

Primary responsibilities
Greet high volume of patients and visitors, maintaining patient flow at front desk
Print and distribute schedules for next day and prep all charts
Answer phone inquiries, take messages and route calls in a timely manner
Give visitors wristbands and direct them to where they can sign in
Ask for picture ID and verify all patient demographics accurately
Greet Patients warmly and make sure they are comfortable
Assists with the flow of patients by notifying the pre-op nurse of patient arrivals
Accurately verify all patient intake forms are completed in the patient’s chart
Explain paperwork/policies as needed
Send email and faxes
Perform basic bookkeeping, filing, and clerical duties
Maintains the patient procedure and visitor log book
Consistently adheres to OSHA blood-borne pathogen guidelines; applies universal precautions to all situations.

Qualifications:
Full Time Position
Aware of HIPAA laws
General knowledge of medical documents
Desired Skills and Experience:
2+ years of related experience in the medical field
Excellent customer service mindset and superb communication skills (written, oral and electronic)
Must be proficient in Microsoft Office with intermediate skills in Excel
Key Competencies:
Must be analytical and self motivated
Punctuality and reliability.

Verbal and written communication skills.

Exceptional customer service skills, over the phone and in person
Professional personal presentation.

Organizing, planning and multi-tasking.

Attention to detail.

Strong problem solver
Should ensure the efficient and smooth day-to-day operation of the office
Health Benefits and one week paid time offered after 90 days
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Medical Terminology: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: In person