Front Desk Receptionist

We are a general dental practice located in Quincy, MA, committed to providing our patients with high-quality dental care and excellent customer service. We are looking for an enthusiastic, motivated, and dependable Front Desk Patient Coordinator to join our team.

The ideal candidate should be friendly, punctual, organized, dependable, and able to communicate professionally with patients and team members. Dental front desk experience is preferred but not required. We are willing to train the right person.

Primary Responsibilities:
Greet patients warmly and create a welcoming front office experience
Schedule appointments efficiently and help minimize downtime in the schedule
Confirm patient appointments
Collect patient payments and assist with billing-related tasks
Answer phone calls and communicate with patients professionally
Maintain an organized and professional front desk environment
Help support smooth daily office flow and patient care
Qualifications:
Dental front desk experience is preferred but not required
Willingness to learn; training will be provided
Strong communication and customer service skills
Friendly, reliable, punctual, and professional
Ability to multitask and stay organized in a busy dental office
Ability to listen carefully, assess situations accurately, and work well with patients and team members
Multilingual ability in English, Mandarin, and/or Cantonese is a plus
This is a fantastic opportunity for the right person to join a caring and professional dental team. Compensation will be commensurate with experience.

Interested candidates, please reply with your resume and cover letter.

Job Types: Full-time, Part-time
Pay: $21.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Flexible schedule
Free parking
Health insurance
On-the-job training
Opportunities for advancement
Professional development assistance
Retirement plan
Work Location: In person