full-time 2 months ago
Front Desk Receptionist
Key Family Dentistry
3350 Fallowfield Road, Ottawa, ON K2J 5L1
18.20–27.69/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations within our office environment. The ideal candidate will possess strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities efficiently. Previous experience in medical or dental offices, as well as familiarity with QuickBooks and Google Workspace, is a plus. This position offers an opportunity to be the welcoming face of our organization while supporting various administrative functions.
Duties
Greet visitors and clients with professionalism and courtesy at the front desk
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and maintain calendars using Office and Google Workspace tools
Perform data entry and maintain accurate records through filing and documentation
Handle administrative tasks such as photocopying, proofreading, and organizing documents
Process payments and perform basic bookkeeping using QuickBooks or similar software
Support customer service efforts by addressing inquiries and providing information
Assist with clerical duties including mailing, faxing, and maintaining office supplies
Ensure the reception area remains tidy, organized, and welcoming at all times
Requirements
Proven experience in office administration, clerical work, or customer service roles
Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer skills with the ability to learn new software quickly
Experience with multi-line phone systems and phone etiquette
Excellent organizational skills with attention to detail for data entry and proofreading tasks
Ability to handle confidential information discreetly and professionally
Prior experience in medical or dental office settings is highly desirable
Knowledge of QuickBooks or bookkeeping experience is a plus
Strong communication skills—both verbal and written—along with excellent customer support abilities
Ability to work efficiently in a fast-paced environment while managing multiple priorities
This role is essential for maintaining efficient office operations while delivering outstanding service to clients and visitors. We value professionalism, reliability, and a friendly demeanor in our team members.
Pay: $18.20-$27.69 per hour
Benefits:
Dental care
On-site parking
Paid time off
Work Location: In person
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations within our office environment. The ideal candidate will possess strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities efficiently. Previous experience in medical or dental offices, as well as familiarity with QuickBooks and Google Workspace, is a plus. This position offers an opportunity to be the welcoming face of our organization while supporting various administrative functions.
Duties
Greet visitors and clients with professionalism and courtesy at the front desk
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and maintain calendars using Office and Google Workspace tools
Perform data entry and maintain accurate records through filing and documentation
Handle administrative tasks such as photocopying, proofreading, and organizing documents
Process payments and perform basic bookkeeping using QuickBooks or similar software
Support customer service efforts by addressing inquiries and providing information
Assist with clerical duties including mailing, faxing, and maintaining office supplies
Ensure the reception area remains tidy, organized, and welcoming at all times
Requirements
Proven experience in office administration, clerical work, or customer service roles
Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer skills with the ability to learn new software quickly
Experience with multi-line phone systems and phone etiquette
Excellent organizational skills with attention to detail for data entry and proofreading tasks
Ability to handle confidential information discreetly and professionally
Prior experience in medical or dental office settings is highly desirable
Knowledge of QuickBooks or bookkeeping experience is a plus
Strong communication skills—both verbal and written—along with excellent customer support abilities
Ability to work efficiently in a fast-paced environment while managing multiple priorities
This role is essential for maintaining efficient office operations while delivering outstanding service to clients and visitors. We value professionalism, reliability, and a friendly demeanor in our team members.
Pay: $18.20-$27.69 per hour
Benefits:
Dental care
On-site parking
Paid time off
Work Location: In person
About Key Family Dentistry
Opencare is a curated network of top-rated dentists that aims to make it easy for patients to find the perfect dentist. They provide curated options and better choices to match patients with oral wellness providers that suit their needs.
Position Closed
This job is no longer accepting applications.