Front Desk Receptionist

Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Dental experience required.

Duties
Greet patients in a friendly and professional manner
Answer multi-line phone systems promptly and courteously, directing calls as needed
Manage appointment scheduling
Perform data entry with accuracy, including patient information in electronic systems
Handle filing, record keeping, and document management to ensure organized records
Assist with billing, invoicing, and collecting balances
Provide customer support by addressing inquiries and resolving issues efficiently
Maintain a clean and welcoming front desk area
Support administrative tasks such as proofreading documents, managing correspondence, and supporting office operations
Qualifications
Proven experience in dental office administration
Strong computer skills
Experience with multi-line phone systems and excellent phone etiquette
Exceptional organizational skills with attention to detail and accuracy
Ability to handle multiple tasks simultaneously while maintaining professionalism
Excellent communication skills—both verbal and written—along with strong customer service abilities
High school diploma or equivalent required; additional administrative training or certifications are a plus
Pay: $28.00-$35.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person