full-time 2 months ago

Front Desk Receptionist

Milano Dental Studio

369 Lexington Avenue, New York, NY 10017
26 - 30/hr

About the Practice

N/A Team Members
Dentrix Software

Job Description

Job Overview
Milano Dental Studio is seeking a dedicated and detail-oriented Front Desk Receptionist to join our team. The ideal candidate will play a crucial role in managing schedules, coordinating care, and ensuring seamless communication between patients and healthcare providers. This position requires strong organizational skills, proficiency in relevant software systems, and the ability to work effectively in a fast-paced environment. The position is a full-time role.

Duties
Help calculate breakdowns for appointments.

Fill late cancellation or no-shows with quick-call patients.

Employ on-going, effective online communication strategies to keep patients interested and accountable for their next appointment.

Study the dental benefits plans that are used most frequently with patients to understand the various nuances of each plan in order to communicate more effectively.

Research dental benefits and be prepared to provide estimates.

Educate patients regarding dental benefits, their responsibility, and basic terminology.

Determine the patient’s dental benefits and their share of the cost.

Handle objections.

Prepare for morning huddle.

Maintain control of the schedule, while at the same time giving patients appropriate options and communicating a genuine concern for them.

Collect any monies due at time of service and also previous balances
Utilize Dentrix systems to manage patient records and appointments efficiently.

Strive to fill any open slot in the schedule.

Maintain office management tasks, including scheduling appointments, managing patient inquiries, and ensuring a welcoming environment for patients.

Requirements
Proven experience in a dental setting, preferably in a similar role. Candidates without any experience in the dental field or without any knowledge of dental insurance plans will not be considered for the position.

Proficiency in Dentrix software systems. Candidates without any knowledge of dental software will not be considered for the position.

Excellent organizational skills with attention to detail.

Ability to manage multiple tasks simultaneously while maintaining a high level of professionalism.

Strong interpersonal skills to foster positive relationships with patients and team members.

Join our team where you can make a meaningful impact on patient care while advancing your career in the healthcare field.

Pay: $26.00 - $30.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Education:
High school or equivalent (Required)
Experience:
Dental field: 1 year (Required)
Language:
English (Required)
Ability to Commute:
New York, NY 10017 (Required)
Work Location: In person

Requirements

• Dentrix
• Organizational skills
• Attention to detail
• Interpersonal skills

Position Closed

This job is no longer accepting applications.

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Front Desk Receptionist at Milano Dental Studio in 369 Lexington Avenue, New York, NY 10017 | Only Dental Jobs | Only Dental Jobs