Front Desk Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, proficiency with Electronic Health Record (EHR) systems, and knowledge of medical terminology will help facilitate efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while showcasing your exceptional organizational and communication skills. If you thrive in a fast-paced environment and are passionate about healthcare, we want to hear from you!

Duties
Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Verify patient insurance coverage, perform insurance verification, and assist with billing processes using systems like Epic, Meditech, Athenahealth, or Dentrix
Schedule appointments accurately utilizing medical scheduling software and coordinate with clinical staff to optimize daily clinic flow
Manage multi-line phone systems, answer inquiries professionally, and direct calls appropriately
Maintain accurate medical records by updating patient information in EMR (Electronic Medical Records) systems such as eClinicalWorks or Eaglesoft
Review documentation for completeness and accuracy, including CPT coding, ICD-10/ICD-9 coding, and care plan documentation
Assist with administrative tasks such as filing, faxing, data entry (including 10 key typing), and managing office supplies
Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive data responsibly
Requirements
Proven experience as a Medical Receptionist or in a similar medical administrative role within clinics or healthcare facilities
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms
Familiarity with medical billing, coding (CPT, ICD-10/ICD-9), insurance verification, and documentation review processes
Excellent computer skills including proficiency with Microsoft Office Suite (Word, Excel) and health information management software
Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
Knowledge of medical terminology, dental terminology (if applicable), HIPAA compliance standards, and hospital or clinic procedures
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Strong organizational skills with attention to detail; ability to manage multiple tasks simultaneously in a fast-paced environment
Prior clinic or dental office experience is preferred; familiarity with dental terminology like Dentrix or Eaglesoft is a plus
Ability to maintain professionalism and provide outstanding patient service at all times
Join our team today and become an integral part of delivering compassionate healthcare support! We value energetic individuals who are committed to excellence in patient care while maintaining efficient office operations. All positions are paid roles dedicated to fostering a positive work environment where your skills make a real difference.

Pay: $20.00 - $27.13 per hour
Work Location: In person