full-time 21 days ago
Front Desk Receptionist
Priority Emergency Room
5000 Eldorado Parkway, McKinney, TX 75070
20.05 - 23.00/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a professional and organized Front Desk Staff member to serve as the first point of contact for our office. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office management tools. This role involves managing multi-line phone systems, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. Prior office or clerical experience, along with familiarity with software such as Microsoft Office, and Helathcare Insurace are highly desirable. Bilingual skills are a plus to effectively serve diverse clients and team members.
Responsibilities
Greet patients and assist with check-in.
Register patients and update their information in the EMR system.
Verify patient identification, insurance, and contact information.
Obtain required registration forms and signatures.
Scan and upload patient documents into the medical record.
Notify nurses and providers when patients arrive.
Answer phone calls and assist patients and visitors.
Communicate with the billing department regarding insurance and registration issues.
Assist with patient discharge and transfer paperwork.
Maintain patient confidentiality and follow HIPAA regulations.
Keep the registration area clean and organized.
Complete daily registration reports and communicate pending tasks to the next shift.
Qualifications
Proven experience in office management, clerical work, or administrative support
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent phone etiquette and customer service skills
Ability to multitask efficiently in a fast-paced environment
Bilingual abilities are a plus to enhance communication with diverse clients and staff
Strong organizational skills with attention to detail and accuracy in data entry and proofreading
Ability to manage time effectively and prioritize tasks accordingly
Previous experience as a receptionist, dental or medical receptionist, or personal assistant is advantageous
This position offers an opportunity to be an integral part of our team by providing outstanding front desk support while developing valuable office management skills.
Pay: $20.05 - $23.00 per hour
Work Location: In person
We are seeking a professional and organized Front Desk Staff member to serve as the first point of contact for our office. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office management tools. This role involves managing multi-line phone systems, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. Prior office or clerical experience, along with familiarity with software such as Microsoft Office, and Helathcare Insurace are highly desirable. Bilingual skills are a plus to effectively serve diverse clients and team members.
Responsibilities
Greet patients and assist with check-in.
Register patients and update their information in the EMR system.
Verify patient identification, insurance, and contact information.
Obtain required registration forms and signatures.
Scan and upload patient documents into the medical record.
Notify nurses and providers when patients arrive.
Answer phone calls and assist patients and visitors.
Communicate with the billing department regarding insurance and registration issues.
Assist with patient discharge and transfer paperwork.
Maintain patient confidentiality and follow HIPAA regulations.
Keep the registration area clean and organized.
Complete daily registration reports and communicate pending tasks to the next shift.
Qualifications
Proven experience in office management, clerical work, or administrative support
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent phone etiquette and customer service skills
Ability to multitask efficiently in a fast-paced environment
Bilingual abilities are a plus to enhance communication with diverse clients and staff
Strong organizational skills with attention to detail and accuracy in data entry and proofreading
Ability to manage time effectively and prioritize tasks accordingly
Previous experience as a receptionist, dental or medical receptionist, or personal assistant is advantageous
This position offers an opportunity to be an integral part of our team by providing outstanding front desk support while developing valuable office management skills.
Pay: $20.05 - $23.00 per hour
Work Location: In person
About Priority Emergency Room
Priority ER Care is a 5-star emergency room facility in Odessa, TX, backed by over 1,480 5-star Google reviews. They offer fast, reliable, and compassionate emergency care 24/7. Their experienced team provides high-quality emergency services without long wait times, focusing on delivering expert treatment with advanced diagnostics and imaging.