Front Desk Receptionist

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our well-established dental practice. This vital role involves providing exceptional customer service while managing front desk operations. The ideal candidate will demonstrate excellent communication skills, positive attitude, willingness to learn, and a team-first attitude to create a positive first impression for patients.

Duties
Greet and check in patients with professionalism and warmth, ensuring a four-star experience from the moment they arrive
Manage incoming and outgoing phone calls, directing calls efficiently and courteously
Schedule patient appointments systematically
Handle incoming correspondence, emails, and inquiries promptly and accurately
Maintain organized filing systems, including digital and paper forms, ensuring data accuracy and confidentiality
Maintain a clean office and reception area
Qualifications
Strong customer service and professional speaking skills
Positive and optimistic attitude
Excellent computer literacy and adaptability in learning new software
Strong verbal and written communication skills; bilingual ability is a plus for client communication
Demonstrated ability to handle phone systems with professionalism and courtesy
Ability to learn dental terminology and procedures
High level of attention to detail with proofreading and data verification skills
Ability to manage time effectively in a fast-paced environment while maintaining productivity software fluency
This role is an excellent opportunity for motivated individuals eager to contribute to a professional environment while honing their administrative expertise. We value proactive team players who thrive on organization, clear communication, and delivering outstanding support.

Pay: $18.00 - $24.00 per hour
Expected hours: 32.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Paid time off
Parental leave
Retirement plan
Work Location: In person