Front Desk Receptionist

Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in medical or dental offices is a plus, but we welcome candidates with relevant clerical experience and a friendly demeanor.

Responsibilities
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, directing calls appropriately and taking detailed messages
Schedule appointments and maintain calendar accuracy using Microsoft Office and Google Workspace tools
Handle data entry tasks with high accuracy, including updating patient or client records
Perform clerical duties such as filing, photocopying, and organizing documents
Assist with billing, invoicing, and bookkeeping using QuickBooks or similar software
Maintain a clean and organized front desk area to promote a professional environment
Provide excellent customer service by addressing inquiries promptly and courteously
Support administrative tasks related to medical or dental office operations as needed
Proofread documents for accuracy and professionalism before distribution
Qualifications
Previous office experience, particularly in medical or dental settings, is preferred
Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software
Experience with QuickBooks or bookkeeping is advantageous
Excellent organizational skills with attention to detail
Effective phone etiquette and customer service skills
Ability to handle multiple tasks efficiently in a busy environment
Clerical experience including filing, proofreading, and administrative support
Familiarity with multi-line phone systems and front desk operations
Strong typing skills and ability to perform accurate data entry
High school diploma or equivalent required; additional administrative training is a plus
Must love all dogs and have a good knowledge about them!

Pay: $19.00-$21.00 per hour
Work Location: In person