Front Desk Receptionist

Melrose Internal Medicine is seeking an experienced Front Desk Receptionist. The Front Desk Receptionist is responsible for ensuring the smooth operation of the healthcare practice by providing administrative support to staff and management. This role involves managing daily office activities, supporting patient interactions, maintaining records, and assisting with the overall efficiency of the practice. The Front Desk Receptionist plays a vital role in maintaining a professional environment that supports both staff and patients.

Primary Responsibilities:
Assist in managing office operations, including scheduling, coordinating meetings, and maintaining office supplies.

Cover front office duties, including greeting patients, answering phones, and handling patient check-ins and check-outs as needed.

Provide exceptional customer service to patients, addressing inquiries and resolving issues in a timely and professional manner.

Maintain computerized records and manage data entry to ensure accurate and timely documentation of office activities.

Implement and adhere to organizational policies and procedures.

Conduct routine inspections of the office to ensure a clean, safe, and organized environment.

Assist with financial operations, including processing invoices, and handling petty cash as needed.

Maintain effective communication with staff, patients, and external partners.

Support the preparation of reports and documents for management review.

Demonstrate proficiency in required computer systems and office equipment.

Uphold the practice's service excellence criteria by creating a positive and welcoming environment for all patients and staff.

Perform all other duties as assigned by management.

Minimum Requirements:
Minimum one year of working experience in primary care practice is strongly preferred.

Strong computer skills required - athenahealth EMR a must
Working knowledge of medical terminology
Excellent written and verbal communication skills
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
How many years of Athena experience do you have?

Ability to Commute:
Boynton Beach, FL 33437 (Required)
Ability to Relocate:
Boynton Beach, FL 33437: Relocate before starting work (Preferred)
Work Location: In person