Practice location
full-time 19 days ago

Front Desk Receptionist

Latitude Health and Performance

8405 Financial Drive, Brampton, ON L6Y 1M1
18–22/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

About Us
Latitude Health is a multidisciplinary health clinic offering services such as physiotherapy, chiropractic care, massage therapy, and other allied health treatments. We are committed to delivering high-quality, patient-centered care in a supportive and collaborative environment.

Position Summary
We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of the clinic. This position is ideal for someone who enjoys working in a fast-paced healthcare environment and has excellent customer service and administrative skills.

Key Responsibilities
Welcome and check in patients in a friendly, professional manner
Answer phone calls, respond to inquiries, and assist with bookings
Support a positive and comfortable clinic experience for all patients
Clinic Operations Support
Assist with scheduling appointments and managing practitioner calendars
Help maintain smooth patient flow and minimize wait times
Light housekeeping duties to ensure the reception and common areas are clean and organized
Administrative Tasks
Support patient intake, forms, and documentation
Assist with billing, payments, and insurance processing (training provided)
Maintain accurate and confidential patient records
Qualifications
Strong communication and interpersonal skills
Experience using Jane App is preferred
Experience with HCAI and extended health insurance billing is preferred
Organized, reliable, and detail-oriented
Positive attitude with a willingness to learn
Comfortable working in a fast-paced, team-based environment
Proficient with computers and common office software
What You’ll Gain
A supportive and collaborative team environment
Opportunities for ongoing learning and professional development
Competitive compensation based on experience
Flexible scheduling
The opportunity to make a meaningful impact by helping patients receive exceptional care
Schedule
Part-time hours (evenings and/or weekends preferred)
Schedule may vary based on clinic needs
Benefits:
On-site parking
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits:
Company events
Dental care
Disability insurance
Extended health care
Flexible schedule
On-site parking
Paid time off
Vision care
Flexible language requirement:
French not required
Application question(s):
Do you have experience using the Jane app?

Work Location: In person

Requirements

• Google Suite
• Filing
• Administrative experience
• Data entry

About Latitude Health and Performance

Latitude Health in Brampton offers a wide range of rehabilitation therapies including physiotherapy, chiropractic care, massage therapy, pelvic floor therapy, osteopathy, and naturopathy. Their services are tailored to address musculoskeletal injuries and promote pain relief and recovery. The clinic focuses on accelerating the healing process to help patients regain strength and confidence.