full-time 14 days ago
Front Desk Receptionist
Cedar Ridge Behavioral Health Solutions
841 Steubenville Avenue, Cambridge, OH 43725
Competitive Compensation
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Cedar Ridge Behavioral Health Solutions is growing and looking to hire a front desk receptionist for our Cambridge Outpatient office. Responsibilities include:
Scheduling: Maintain an agency-wide calendar with agency Scheduling System.
New Clients: Schedule assessment appointments for all new referrals.
Existing Clients: Schedule follow-up appointments WITH ALL APPLICABLE PROVIDERS at the conclusion of each appointment, in accordance with that client’s treatment plan.
Call cancellations and no-call/no-show appointments to reschedule missed appt(s).
Document all attempts to schedule or reschedule within the Electronic Health Record (EHR).
Appointment Reminders contacts.
Client Check-In:
Assure that client (and guardian, if applicable) have signed all necessary paperwork during check-in process.
Assure that client’s phone number is current in agency EHR.
Billing & Payment Collection:
Collect payment or co-payment from clients.
Issue receipts to clients making payments / co-payments. Copy of receipt uploaded into EHR.
Log payments / co-payments into payment system.
Miscellaneous:
Check voicemail each morning and route / attend to accordingly.
Answer phones and direct calls to the appropriate individual.
Send faxes and emails as needed.
Put away supplies when they arrive.
Inform staff of when a client has arrived for their scheduled appointment.
Maintain the “Visitor Log”.
Keep lobby orderly.
Help with computer / printer / phone issues.
Scan, name and upload client documents into the EHR.
Providing information to inquiring callers / visitors about CRBHS and services offered.
Assist RN with miscellaneous tasks associated with med management services (faxing referrals, orders, etc. to dr. offices / pharmacies / labs / insurance companies, etc.).
Various administrative requests by staff.
Excellent pay and benefits available. CRBHS is an equal opportunity employer.
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Customer service: 2 years (Required)
Work Location: In person
Scheduling: Maintain an agency-wide calendar with agency Scheduling System.
New Clients: Schedule assessment appointments for all new referrals.
Existing Clients: Schedule follow-up appointments WITH ALL APPLICABLE PROVIDERS at the conclusion of each appointment, in accordance with that client’s treatment plan.
Call cancellations and no-call/no-show appointments to reschedule missed appt(s).
Document all attempts to schedule or reschedule within the Electronic Health Record (EHR).
Appointment Reminders contacts.
Client Check-In:
Assure that client (and guardian, if applicable) have signed all necessary paperwork during check-in process.
Assure that client’s phone number is current in agency EHR.
Billing & Payment Collection:
Collect payment or co-payment from clients.
Issue receipts to clients making payments / co-payments. Copy of receipt uploaded into EHR.
Log payments / co-payments into payment system.
Miscellaneous:
Check voicemail each morning and route / attend to accordingly.
Answer phones and direct calls to the appropriate individual.
Send faxes and emails as needed.
Put away supplies when they arrive.
Inform staff of when a client has arrived for their scheduled appointment.
Maintain the “Visitor Log”.
Keep lobby orderly.
Help with computer / printer / phone issues.
Scan, name and upload client documents into the EHR.
Providing information to inquiring callers / visitors about CRBHS and services offered.
Assist RN with miscellaneous tasks associated with med management services (faxing referrals, orders, etc. to dr. offices / pharmacies / labs / insurance companies, etc.).
Various administrative requests by staff.
Excellent pay and benefits available. CRBHS is an equal opportunity employer.
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Customer service: 2 years (Required)
Work Location: In person
Requirements
• Medical scheduling
• Faxing
• Scanning
• Telephone systems
• Managing patient records
• Faxing
• Scanning
• Telephone systems
• Managing patient records
About Cedar Ridge Behavioral Health Solutions
Cedar Ridge Behavioral Health Solutions is committed to enriching the lives of individuals and families throughout Central and Southeastern Ohio. They offer a comprehensive continuum of care including Mental Health Services, Substance Abuse Services, and more.