Front Desk Receptionist

Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable.

Duties
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, direct calls, and take accurate messages
Schedule appointments and maintain calendars using office software
Perform data entry tasks with high accuracy, including patient or client information
Handle filing, record keeping, and document management
Assist with billing, bookkeeping, and basic accounting functions using QuickBooks
Support administrative tasks such as proofreading documents, organizing files, and preparing correspondence
Maintain a clean and organized front desk area
Provide excellent customer support by addressing inquiries professionally and promptly
Coordinate with other departments to ensure smooth office operations
Requirements
Proven clerical or administrative experience, preferably in a medical or dental office setting
Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry systems
Experience with QuickBooks and bookkeeping is a plus
Excellent phone etiquette with the ability to manage multi-line phone systems effectively
Exceptional organizational skills and attention to detail
Ability to handle multiple priorities while maintaining professionalism under pressure
Strong typing skills with accuracy and speed; proofreading abilities are preferred
Previous experience in customer service or customer support roles is desirable
Knowledge of front desk procedures and office management best practices
High school diploma or equivalent required; additional administrative training or certification is advantageous
Pay: $17.60-$17.95 per hour
Work Location: In person