full-time 1 month ago
Front Desk Receptionist
Mississauga Physio & Wellness Clinic
969 Derry Road East, Mississauga, ON L5T 2J7
From 17.60/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
Mississauga Physio & Wellness Clinic is looking for a friendly, professional, and presentable Front Desk Receptionist to join our team.
As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming and positive experience at our clinic. We are looking for someone who is organized, confident, reliable, comfortable speaking with people, and able to handle a busy front desk environment.
The ideal candidate will also be camera-friendly and comfortable appearing in social media content, including short videos, clinic promotions, educational content, and behind-the-scenes posts. You should be comfortable representing the clinic professionally both in person and on camera.
Responsibilities
Greet patients and visitors in a warm, professional, and friendly manner.
Answer incoming phone calls and respond to patient inquiries professionally.
Schedule, confirm, reschedule, and manage patient appointments.
Manage front desk operations and maintain an organized reception area.
Perform patient check-in and check-out procedures.
Collect payments and issue receipts when required.
Assist with insurance documentation and direct billing-related administrative tasks.
Maintain accurate patient information and confidential records.
Perform data entry and general administrative duties.
Manage emails, calendars, messages, and other clinic communications.
Use Microsoft Office, Google Workspace, booking software, and other office systems.
Assist with basic bookkeeping and payment-related administrative tasks.
Maintain organized electronic and physical filing systems.
Assist clinic staff with day-to-day administrative and clerical tasks.
Help maintain a clean, professional, and welcoming clinic environment.
Assist with clinic marketing and social media activities.
Participate in short social media videos, promotional content, photos, and educational/reels content when required.
Represent MPWC professionally and positively both inside and outside the clinic.
Social Media & Presentation
Because MPWC is an actively growing healthcare and wellness clinic, the receptionist may also be involved in our social media presence.
The successful candidate should:
Be well-presented, professional, and camera-friendly.
Be comfortable speaking naturally on camera.
Be comfortable participating in short Instagram, TikTok, and Facebook videos.
Have a friendly and approachable personality.
Be comfortable representing the clinic and its services in promotional content.
Maintain a professional appearance and communication style.
Previous social media experience is an asset but not required.
Qualifications & Experience
Previous reception, office administration, customer service, or clerical experience is preferred.
Experience in a medical, physiotherapy, wellness, chiropractic, massage, or dental clinic is an asset.
Excellent communication and interpersonal skills.
Professional and friendly telephone etiquette.
Strong organizational skills and attention to detail.
Ability to multitask in a busy clinic environment.
Comfortable using computers and learning new software.
Proficiency with Microsoft Office and Google Workspace is an asset.
Experience with booking systems or healthcare software is an asset.
Knowledge of QuickBooks or basic bookkeeping is an asset.
Ability to maintain patient confidentiality and handle sensitive information professionally.
Must be reliable, punctual, professional, and able to work independently.
Must have a professional, polished, and approachable appearance.
What We’re Looking For
We are looking for someone who is:
Friendly
Professional
Reliable
Organized
Presentable
Confident
Customer-Focused
Camera-Friendly
If you enjoy working with people, have a positive attitude, and want to be part of a growing healthcare and wellness clinic, we would love to hear from you
Pay: From $17.60 per hour
Expected hours: 40.0 – 55.0 per week
Benefits:
Extended health care
Flexible schedule
Work Location: In person
Mississauga Physio & Wellness Clinic is looking for a friendly, professional, and presentable Front Desk Receptionist to join our team.
As the first point of contact for our patients and visitors, you will play an important role in creating a welcoming and positive experience at our clinic. We are looking for someone who is organized, confident, reliable, comfortable speaking with people, and able to handle a busy front desk environment.
The ideal candidate will also be camera-friendly and comfortable appearing in social media content, including short videos, clinic promotions, educational content, and behind-the-scenes posts. You should be comfortable representing the clinic professionally both in person and on camera.
Responsibilities
Greet patients and visitors in a warm, professional, and friendly manner.
Answer incoming phone calls and respond to patient inquiries professionally.
Schedule, confirm, reschedule, and manage patient appointments.
Manage front desk operations and maintain an organized reception area.
Perform patient check-in and check-out procedures.
Collect payments and issue receipts when required.
Assist with insurance documentation and direct billing-related administrative tasks.
Maintain accurate patient information and confidential records.
Perform data entry and general administrative duties.
Manage emails, calendars, messages, and other clinic communications.
Use Microsoft Office, Google Workspace, booking software, and other office systems.
Assist with basic bookkeeping and payment-related administrative tasks.
Maintain organized electronic and physical filing systems.
Assist clinic staff with day-to-day administrative and clerical tasks.
Help maintain a clean, professional, and welcoming clinic environment.
Assist with clinic marketing and social media activities.
Participate in short social media videos, promotional content, photos, and educational/reels content when required.
Represent MPWC professionally and positively both inside and outside the clinic.
Social Media & Presentation
Because MPWC is an actively growing healthcare and wellness clinic, the receptionist may also be involved in our social media presence.
The successful candidate should:
Be well-presented, professional, and camera-friendly.
Be comfortable speaking naturally on camera.
Be comfortable participating in short Instagram, TikTok, and Facebook videos.
Have a friendly and approachable personality.
Be comfortable representing the clinic and its services in promotional content.
Maintain a professional appearance and communication style.
Previous social media experience is an asset but not required.
Qualifications & Experience
Previous reception, office administration, customer service, or clerical experience is preferred.
Experience in a medical, physiotherapy, wellness, chiropractic, massage, or dental clinic is an asset.
Excellent communication and interpersonal skills.
Professional and friendly telephone etiquette.
Strong organizational skills and attention to detail.
Ability to multitask in a busy clinic environment.
Comfortable using computers and learning new software.
Proficiency with Microsoft Office and Google Workspace is an asset.
Experience with booking systems or healthcare software is an asset.
Knowledge of QuickBooks or basic bookkeeping is an asset.
Ability to maintain patient confidentiality and handle sensitive information professionally.
Must be reliable, punctual, professional, and able to work independently.
Must have a professional, polished, and approachable appearance.
What We’re Looking For
We are looking for someone who is:
Friendly
Professional
Reliable
Organized
Presentable
Confident
Customer-Focused
Camera-Friendly
If you enjoy working with people, have a positive attitude, and want to be part of a growing healthcare and wellness clinic, we would love to hear from you
Pay: From $17.60 per hour
Expected hours: 40.0 – 55.0 per week
Benefits:
Extended health care
Flexible schedule
Work Location: In person
Requirements
• Phone etiquette
• Organizational skills
• Google Suite
• Filing
• Microsoft Office
• Organizational skills
• Google Suite
• Filing
• Microsoft Office
About Mississauga Physio & Wellness Clinic
Mississauga Physio & Wellness Clinic is a trusted destination for physiotherapy, chiropractic care, massage therapy, acupuncture, osteopathy, occupational therapy, and naturopathy. They are committed to helping clients recover, move better, and achieve lasting wellness.
Position Closed
This job is no longer accepting applications.