full-time 1 month ago

Front Desk Receptionist and Administrative Assistant

Macomb Spine Care

Clinton Township, MI 48038
17 - 20/hr

About the Practice

N/A Team Members
Software Software

Job Description

Job Summary
We are seeking a dynamic and friendly Front Desk Receptionist and Administrative Assistant to be the welcoming face of our organization and support our daily operations. This role offers an exciting opportunity to combine exceptional customer service with vital administrative functions. You will manage front desk activities, handle multi-line phone systems, coordinate schedules, and assist with various clerical tasks to ensure smooth office operations. The ideal candidate is, highly organized, tech-savvy, and passionate about delivering outstanding support in a fast-paced environment.

Duties
Greet visitors, clients, and vendors warmly, ensuring a positive first impression
Answer and direct all incoming calls using multi-line phone systems with professionalism and courtesy
Manage front desk operations including checking in visitors and handling phone reception with excellent phone etiquette
Maintain organized filing systems, including document management and record keeping
Support office management tasks such as calendar scheduling, appointment setting, and calendar management for staff
Assist with clerical duties like data entry, proofreading documents, word processing, and typing correspondence
Provide customer support by responding to inquiries promptly and professionally, ensuring client communication is clear and effective
Coordinate office supplies inventory and perform basic office management duties to keep the workspace efficient
Qualifications
Proven experience in office management or administrative support roles with at least three years of office experience
Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
Excellent organizational skills with the ability to multitask efficiently in a busy environment
Demonstrated experience in phone answering, multi-line phone systems, and phone reception etiquette
Clerical experience including filing, proofreading, data entry, and document preparation
Exceptional customer service skills with a friendly demeanor and professional communication style
Personal assistant experience or calendar management skills are a plus
Ability to work independently while maintaining attention to detail and time management
We are looking for a high energy self motivated front desk receptionist for a busy Spine Care Clinic. Duties include greeting patients, processing payments through credit cards, cash, and checks for co-pays deductibles. Using Care Credit Financing for patient pay plans treatments. Proficient with calculator. Handling patient cash ledger accounts.

Good Math skills and use of calculator, Scheduling and recalling patients appointments. Light assisting to start patients on therapy machines. Cleaning and preparing treatment rooms. Ordering supplies, typing and mailing letters to patients. Knowledge of E-Thomas software helpful.

Qualifications

-Must have minimum 3 Years Experience.

- Medical administrative support/Front Desk Operations

- Patient service experience

- Office experience, including front desk duties

- Knowledge of EMR systems like E-Thomas or EHR systems.

- Understanding of HIPAA regulations

- Familiarity with medical terminology/ Strong Math skills.

- Ability to handle multi-line phone systems

- Previous experience in a medical or dental office setting
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
Join us in creating a welcoming environment while supporting our team’s success! We value energetic professionals who thrive on helping others and excel at managing multiple responsibilities seamlessly.

Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Clerical experience
• Data entry
• Computer operation
• Typing

Position Closed

This job is no longer accepting applications.

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