Front Desk Receptionist

Front Desk / Receptionist
Pay: From $23.00 per hour
Job Type: Full-time
Work Location: In person
Position Summary
As the Front Desk / Receptionist, you will support the effective daily operation of the clinic and play a key role in patient engagement and retention by communicating with patients throughout their experience with our office. This is a highly patient-facing role that requires strong organization, attention to detail, and the ability to multitask in a fast-paced environment.

You will be responsible for welcoming patients into the clinic, collecting payments, managing paperwork, assembling patient charts, and creating an overall remarkable experience. As one of the first points of contact for patients entering the building, it is essential that you present yourself in a professional manner that positively represents the clinic at all times.

This role is a key part of the daily clinic workflow and requires consistent, on-site presence to support patient care and front desk operations.

About Regen Revolution
MISSION
To revolutionize healthcare using regenerative treatments to optimize the way our patients look, feel, and function.

VISION
Leading Colorado in delivering natural, healthy solutions for people to regenerate their bodies, unwind the aging process, and live the lives they love.

Core Values
Alignment, Accountability, Discipline, Inspiration, Transparency, Results-Oriented, Professionalism
Performance Objectives
Schedule care plans for new patients and follow-up appointments
Prepare the waiting room and facilities for patient arrival and end-of-day reset to set the next day up for success
Greet patients and manage new patient intake, including creating a welcoming environment, check-in, paperwork completion and verification, collecting payments, and scanning/updating patient information (insurance, ID, etc.)
Ensure all patients are appropriately processed at the conclusion of treatment
Maintain patient charts in an organized, accurate, and compliant manner
Answer incoming calls and make outbound calls while documenting notes and messages
Educate patients on clinic services and treatment offerings
Consistently deliver a high level of personalized customer service with a positive, professional, and helpful attitude
Cross-train in additional administrative or clinic support areas (approximately 10% of the role) to support overall clinic operations and coverage as needed
Assist with light cleaning, organization, and general office upkeep as needed to maintain a clean, welcoming environment, including occasional support with office projects
Capabilities & Key Competencies
Ability to multitask effectively in a fast-paced environment
Exceptional interpersonal skills and ability to connect with patients and team members
Self-starter who can work independently while also collaborating within a team
Strong oral and written communication skills
Ability to plan, organize, prioritize, and streamline tasks
Team-oriented mindset with a collaborative approach
Professional demeanor in attitude and appearance at all times
Ability to learn and effectively use internal systems, processes, and platforms
Alignment with and ability to communicate the clinic’s mission, vision, and core values
Desire to take initiative and work toward personal, professional, and financial growth
Education & Experience
High school diploma required
1–2 years of experience in reception, customer service, sales, or a related field required
Experience in a medical or multi-provider practice preferred
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this
We are interviewing immediately and hiring right away. Candidates must currently live in the area, as in-person interviews are required.

Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Medical receptionist: 1 year (Required)
Work Location: In person