Front Desk Receptionist

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position and flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities
Greet and welcome guests as soon as they arrive at the office, direct visitors to the appropriate person and/or operatory
Answer, screen and forward incoming phone calls
Insurance verification
Maintain office productivity by scheduling follow up appointments and Emergency patients
Send text blasts
Data entry and Management: collect payments, collect patient demographics and enter correctly into patient chart, verify that all paperwork is completed thoroughly and accurately, provide basic and accurate information in-person and via phone/email
Proven work experience as a Receptionist or Front Office Representative preferably in a dental setting
Skills
Proficiency in Dentrix software use
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Education
High school degree or equivalent
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Paid time off
Education:
High school or equivalent (Required)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person