full-time 15 days ago
Front Desk Receptionist — Bilingual Preferred
Panamericana Family Medicine Clinic
Houston, TX 77037
15 - 18/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Overview
Panamericana Family Medicine Clinic is looking for a friendly, dependable, and professional Front Desk Receptionist to join our team. This person will be one of the first points of contact for our patients and will play an important role in creating a positive experience from check-in to check-out.
The ideal candidate is bilingual in English and Spanish, organized, reliable, and comfortable working in a busy medical office environment. We are looking for someone with strong communication skills, a positive attitude, and the ability to multitask while providing excellent customer service.
Responsibilities
Greet patients in a friendly and professional manner
Check patients in and out for appointments
Answer phone calls and route calls appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient demographics and insurance information
Collect copays, balances, and payments when needed
Maintain accurate patient information in the EMR system
Assist with patient forms, referrals, messages, and general office tasks
Communicate professionally with patients, providers, and staff
Help keep the front desk area organized and running smoothly
Follow HIPAA guidelines and clinic policies
Support the team as needed to ensure a smooth patient flow
Qualifications
Front desk, receptionist, or customer service experience preferred
Medical office experience preferred but not required
Bilingual English/Spanish strongly preferred
Strong communication and people skills
Must be reliable, punctual, and professional
Comfortable answering phones and speaking with patients
Able to multitask in a fast-paced environment
Basic computer skills required
Athenahealth or EMR experience is a plus
Must have a positive attitude and willingness to learn
What We’re Looking For
We are looking for someone who is dependable, welcoming, and able to represent our clinic professionally. The right candidate should enjoy helping patients, staying organized, and working as part of a team.
This is a great opportunity for someone looking for a stable position in a family medicine clinic with room to grow.
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Panamericana Family Medicine Clinic is looking for a friendly, dependable, and professional Front Desk Receptionist to join our team. This person will be one of the first points of contact for our patients and will play an important role in creating a positive experience from check-in to check-out.
The ideal candidate is bilingual in English and Spanish, organized, reliable, and comfortable working in a busy medical office environment. We are looking for someone with strong communication skills, a positive attitude, and the ability to multitask while providing excellent customer service.
Responsibilities
Greet patients in a friendly and professional manner
Check patients in and out for appointments
Answer phone calls and route calls appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient demographics and insurance information
Collect copays, balances, and payments when needed
Maintain accurate patient information in the EMR system
Assist with patient forms, referrals, messages, and general office tasks
Communicate professionally with patients, providers, and staff
Help keep the front desk area organized and running smoothly
Follow HIPAA guidelines and clinic policies
Support the team as needed to ensure a smooth patient flow
Qualifications
Front desk, receptionist, or customer service experience preferred
Medical office experience preferred but not required
Bilingual English/Spanish strongly preferred
Strong communication and people skills
Must be reliable, punctual, and professional
Comfortable answering phones and speaking with patients
Able to multitask in a fast-paced environment
Basic computer skills required
Athenahealth or EMR experience is a plus
Must have a positive attitude and willingness to learn
What We’re Looking For
We are looking for someone who is dependable, welcoming, and able to represent our clinic professionally. The right candidate should enjoy helping patients, staying organized, and working as part of a team.
This is a great opportunity for someone looking for a stable position in a family medicine clinic with room to grow.
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Requirements
• Medical administrative support
• Spanish
• Medical office experience
• Medical scheduling
• English
• Insurance verification
• Spanish
• Medical office experience
• Medical scheduling
• English
• Insurance verification
About Panamericana Family Medicine Clinic
Panamericana Clinic in Houston provides a wide range of medical services including urgent care, family care, pediatric care, laboratory services, immigration exams, minor procedures, and more. With multiple locations across Houston and Katy, the clinic is dedicated to providing comprehensive healthcare to the community.