Front Desk Receptionist (Bilingual - Spanish)

The Role: Family Smiles LLC in Albuquerque, NM is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We: Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits:

Competitive compensation

Career mobility and advancement

Career training and development

Benefits package includes:
Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and more

Responsibilities:

Maintain a high level of customer service at all times

Work as part of a team with emphasis on communication

Schedule patient appointments per month and daily patient goals

Answer phones and confirm appointments

Greet and check-in patients

Accurately verify dental benefits

Maintain detailed patient records in a fast-paced environment

Collect payments, co-payments, and deductibles

Create insurance claims and submit pre-authorizations to insurance companies

Pull patient charts for future appointments when necessary

Maintain a clean and professional office environment

Assist with presenting and/or explaining treatment plans

Qualifications:

Bilingual (Spanish) - preferred

Customer Service experience

Dentrix and/or Eaglesoft

KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.