Front Desk Receptionist

Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency with office software, and the ability to handle multiple responsibilities in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable.

Responsibilities
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, directing calls appropriately and taking detailed messages
Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
Perform data entry and maintain accurate records through filing, scanning, and document management
Handle administrative duties such as typing correspondence, proofreading documents, and managing mail
Assist with billing and bookkeeping tasks using QuickBooks or similar software
Support office operations by organizing supplies, managing front desk activities, and supporting other administrative staff
Provide excellent customer support by addressing inquiries professionally and efficiently
Maintain a clean and organized reception area to promote a welcoming environment
Qualifications
Proven clerical or administrative experience, preferably in a medical or dental office setting
Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications
Experience with multi-line phone systems, front desk operations, and customer service roles
Knowledge of QuickBooks or bookkeeping software is a plus
Excellent organizational skills with attention to detail in filing, proofreading, and document management
Exceptional phone etiquette with the ability to handle inquiries professionally
Ability to multitask effectively in a busy office environment while maintaining professionalism and composure
Prior experience in medical or dental office environments is advantageous but not required
This position offers an opportunity to be an integral part of our team by ensuring smooth daily operations while delivering outstanding service to clients and visitors.

Pay: $17.20-$27.69 per hour
Ability to commute/relocate:
Brampton, ON L6W 3Z9: reliably commute or plan to relocate before starting work (preferred)
Education:
Secondary School (preferred)
Work Location: Hybrid remote in Brampton, ON L6W 3Z9