full-time 10 days ago
Front Desk Receptionist/Call Center Representative
Rheumatic Disease Associates Ltd
2360 Maryland Road, Willow Grove, PA 19090, Willow Grove
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Job Description
Busy rheumatology practice looking for an experienced medical receptionist/call center representative. The role is full time, approximately 32 - 40 hours per week. The ideal candidate will be able to communicate courteously, professionally, and effectively as well as handle the following responsibilities:
1. Handle all tasks/phone calls/voicemail communications efficiently and professionally.
2. Process payments.
3. Schedule appointment(s) for patients who call.
4. Cancel, change and confirm appointments as required.
5. Patient check-in and check-out
***Our offices operate on a 4-day work week, so this role has the benefit of a 3-day weekend every week.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
Willow Grove, PA (Required)
Work Location: In person
1. Handle all tasks/phone calls/voicemail communications efficiently and professionally.
2. Process payments.
3. Schedule appointment(s) for patients who call.
4. Cancel, change and confirm appointments as required.
5. Patient check-in and check-out
***Our offices operate on a 4-day work week, so this role has the benefit of a 3-day weekend every week.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
Willow Grove, PA (Required)
Work Location: In person
Requirements
• Medical administrative support
• Customer support experience within healthcare industry
• Client inquiry handling
• Handling patient inquiries
• In-person patient registration
• Customer support experience within healthcare industry
• Client inquiry handling
• Handling patient inquiries
• In-person patient registration
About Rheumatic Disease Associates Ltd
Rheumatology Specialty Center is the largest regional, freestanding, multi-center practice dedicated exclusively to care for patients with rheumatic disease. We offer state-of-the-art treatment for patients who have rheumatoid arthritis, lupus, osteoarthritis, and many other autoimmune diseases, as well as osteoporosis. If you have an autoimmune disease, rheumatic disease or suffer joint, bone or muscular pain and don’t know why, our rheumatologists can help. 3 Convenient Locations Willow Grove – Doylestown – Huntingdon Valley - *Coming Soon* - Langhorne