full-time 3 months ago
Front Desk Receptionist
Pleasant Optics
Calumet, MI 49913
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Front Desk Receptionist – InSight Optics
Job Title: Front Desk Receptionist
Location: Calumet, MI
Job Type: Full-Time
Are you friendly, motivated, and passionate about delivering outstanding service? Join our growing team at a fast-paced optometry office with seven locations, where we are committed to exceptional patient care and fostering a workplace built on a strong foundation of values.
We’re seeking a full-time Front Desk Associate who is a team player ready to contribute to our positive reputation. Optical experience is a plus but not required—we’re excited to train the right candidate!
Our practice is built on a strong foundation of values that guide how we work, interact, and serve. As part of our team, you’ll be expected to embody these core principles, which are integral to maintaining a positive and productive workplace. These values reflect our commitment to excellence, personal growth, and delivering exceptional patient care:
· Contribute to our positive reputation: Build trust and loyalty with patients, team members, and the community by providing exceptional service and maintaining a polished, professional appearance that reflects the high standards of our practice.
· Humbly confident: Lead with confidence and a willingness to learn and grow.
· Pursue excellence: Strive to exceed expectations in all aspects of your role.
· Exude professional maturity: Demonstrate accountability, poise, and integrity in all interactions.
Responsibilities:
· Welcome patients with a warm smile and provide outstanding service.
· Verify insurance benefits and co-pays accurately.
· Answer phone calls professionally and address patient inquiries.
· Schedule appointments efficiently to ensure smooth patient flow.
· Process payments for services and products.
· Perform general office duties, including faxing, scanning, and copying.
· Check in patients upon arrival and facilitate their transition to technicians and opticians.
· Coordinate patient referrals to specialists as needed.
· Work collaboratively with team members to maintain seamless operations.
· Assist in additional tasks and projects as assigned by management.
Qualifications:
· Previous experience in a customer service or administrative role (preferred).
· Strong communication and interpersonal skills.
· Proficiency in basic computer applications (e.g., Microsoft Office Suite, email, and scheduling systems).
· Ability to multitask and work efficiently in a fast-paced environment.
· Exceptional attention to detail and organizational skills.
· Friendly demeanor and commitment to providing outstanding patient care.
· Willingness to learn and adapt to new processes.
· Prior experience in an optometry or healthcare setting is a plus but not required.
What We Offer:
· Competitive salary and benefits package.
· Weekly payroll
· Profit Sharing Potential
· Opportunities for professional development and growth.
· A supportive and collaborative team environment.
· Discounts on eyewear and eye care services.
How to Apply:
If you’re a proactive and detail-oriented leader passionate about creating a positive impact in a healthcare setting, we’d love to hear from you! Please submit your resume by applying through Indeed or by completing an application at any of our locations.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Work Location: In person
Job Title: Front Desk Receptionist
Location: Calumet, MI
Job Type: Full-Time
Are you friendly, motivated, and passionate about delivering outstanding service? Join our growing team at a fast-paced optometry office with seven locations, where we are committed to exceptional patient care and fostering a workplace built on a strong foundation of values.
We’re seeking a full-time Front Desk Associate who is a team player ready to contribute to our positive reputation. Optical experience is a plus but not required—we’re excited to train the right candidate!
Our practice is built on a strong foundation of values that guide how we work, interact, and serve. As part of our team, you’ll be expected to embody these core principles, which are integral to maintaining a positive and productive workplace. These values reflect our commitment to excellence, personal growth, and delivering exceptional patient care:
· Contribute to our positive reputation: Build trust and loyalty with patients, team members, and the community by providing exceptional service and maintaining a polished, professional appearance that reflects the high standards of our practice.
· Humbly confident: Lead with confidence and a willingness to learn and grow.
· Pursue excellence: Strive to exceed expectations in all aspects of your role.
· Exude professional maturity: Demonstrate accountability, poise, and integrity in all interactions.
Responsibilities:
· Welcome patients with a warm smile and provide outstanding service.
· Verify insurance benefits and co-pays accurately.
· Answer phone calls professionally and address patient inquiries.
· Schedule appointments efficiently to ensure smooth patient flow.
· Process payments for services and products.
· Perform general office duties, including faxing, scanning, and copying.
· Check in patients upon arrival and facilitate their transition to technicians and opticians.
· Coordinate patient referrals to specialists as needed.
· Work collaboratively with team members to maintain seamless operations.
· Assist in additional tasks and projects as assigned by management.
Qualifications:
· Previous experience in a customer service or administrative role (preferred).
· Strong communication and interpersonal skills.
· Proficiency in basic computer applications (e.g., Microsoft Office Suite, email, and scheduling systems).
· Ability to multitask and work efficiently in a fast-paced environment.
· Exceptional attention to detail and organizational skills.
· Friendly demeanor and commitment to providing outstanding patient care.
· Willingness to learn and adapt to new processes.
· Prior experience in an optometry or healthcare setting is a plus but not required.
What We Offer:
· Competitive salary and benefits package.
· Weekly payroll
· Profit Sharing Potential
· Opportunities for professional development and growth.
· A supportive and collaborative team environment.
· Discounts on eyewear and eye care services.
How to Apply:
If you’re a proactive and detail-oriented leader passionate about creating a positive impact in a healthcare setting, we’d love to hear from you! Please submit your resume by applying through Indeed or by completing an application at any of our locations.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Work Location: In person
Requirements
• Administrative experience
• Teamwork
• Computer operation
• Attention to detail
• Interpersonal skills
• Teamwork
• Computer operation
• Attention to detail
• Interpersonal skills
About Pleasant Optics
The Optics Group is dedicated to providing personalized eye care services to the community. With a team of experienced eye doctors using advanced technology, we offer a wide range of eye care services for patients of all ages. From comprehensive eye exams to specialty services like contact lens fittings and diabetic eye exams, we prioritize early detection and tailored treatment plans.
Position Closed
This job is no longer accepting applications.