Front Desk Receptionist

We are a fast-paced and compassionate neurology practice dedicated to providing exceptional care to patients with complex neurological conditions. We are currently seeking a friendly, organized, and professional Front Desk Medical Receptionist to join our team!

Key Responsibilities:
Greet patients warmly and create a welcoming environment
Answer phones, schedule appointments, and manage calendars
Verify insurance and collect co-pays
Check patients in and out with accuracy and efficiency
Handle patient registration, referrals, and authorizations
Maintain confidentiality and comply with HIPAA regulations
Support clinical and administrative staff as needed
Qualifications:
Previous medical front desk or medical receptionist experience preferred (neurology or specialty practice a plus)
Excellent communication and customer service skills
Proficient in EMR systems and basic computer skills
Ability to multitask in a busy environment
Detail-oriented with strong organizational skills
Bilingual a plus
What We Offer:
Health, dental, and vision insurance
Paid time off and holidays
Supportive team environment
Opportunities for growth in a reputable medical specialty
Pay: $23.00 - $24.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Application Question(s):
Briefly describe your experience working in a fast-paced customer service or medical front office.

Describe a time you had to deal with an upset patient or customer. What happened, and how did you resolve the situation?

Our front desk staff manage patient check-in/out, scheduling, and paperwork simultaneously. How do you stay organized and avoid mistakes when handling several tasks at once.

Work Location: In person