Front Desk Receptionist

Job Type: Full-Time
Work Location: In-Person
Job Description:
Progressive Neurology and Sleep Center is seeking a friendly, organized, and detail-oriented Front Desk Medical Receptionist to join our team. This role is essential in creating a positive first impression for patients while ensuring efficient front office operations. The ideal candidate will have excellent communication skills, strong multitasking abilities thrives in fast-paced environments, and a commitment to providing outstanding patient care.

Responsibilities include (but are not limited to):
Greet and check in patients in a professional and welcoming manner
Answer and manage incoming phone calls, addressing patient inquiries and directing calls as needed
Schedule, confirm, and reschedule patient appointments
Verify patient insurance information and obtain necessary authorizations
Collect copays, balances, and process payments accurately
Maintain and update patient records in the electronic medical record (EMR) system
Ensure completion of patient registration forms and required documentation
Coordinate with clinical staff to support patient flow and minimize wait times
Handle sensitive patient information in compliance with HIPAA regulations
Perform general administrative duties such as filing, faxing, and scanning documents
Qualifications:
Front Desk Medical Receptionist Experience Required
Prior leadership or supervisory experience strongly preferred
Proficiency with AthenaHealth is highly preferred
Excellent communication, organizational, and multitasking skills
Ability to remain calm, professional, and solutions-focused in a fast-paced environment
Strong knowledge of medical scheduling, insurance verification, and patient intake processes
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Do you have experience with Athenahealth? If so, provide details
Medical office receptionist experience is required for this position. How many years of experience do you have working in a medical office?

Pay: $18.00 - $20.00 per hour
Work Location: In person