full-time 2 hours ago
Front Desk Receptionist/Customer Service Representative
DFD Russell Medical Centers
Turner, ME 04282
From 19/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
DFD Russell Medical Centers (DFDRMC) operates three community health centers in Maine. We are seeking a full time Float for a Front Desk Receptionist in our Turner location and our Customer Service Telephone Center in our Leeds location.
Our three health centers serve a multicultural, rural population of about 10,000 patients and have a family practice focus serving pediatrics to geriatrics. We have integrated behavioral health, care managers, a patient assistance coordinator and an excellent clinical support staff.
Our front desk staff is responsible for check-in, check-out, insurance verification, collecting balances due, document management, scheduling, and message taking. Our call center staff handles numerous phone calls a day performing a variety of daily tasks from scheduling, message taking, routing calls to the correct person. Our staff is cross trained to handle many aspects of patient care, so we are looking for a self-motivated individual that is interested in providing the best possible healthcare to our patients. Minimum Knowledge, Skills, and Abilities Required
Medical office experience preferred
Ability to maintain confidentiality
Proficient computer skills
Ability to project a pleasant and professional image even under stressful situations
Ability to demonstrate compassion and caring in dealing with others
Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis
Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff
Knowledge of healthcare field and medical office protocols/procedures
Skill in performing medical office tasks appropriately
Minimum one year experience working in a medical facility.
DFD Russell is an equal opportunity employer as outlined by federal, state, or local laws.
1 year of experience.
Experience with an EMR preferred.
Excellent benefits, including medical, life insurance, 401K retirement plan, flexible spending accounts, 11 paid Holidays, and generous paid time off.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Medical Specialty:
Primary Care
Ability to Commute:
Turner, ME 04282 (Required)
Work Location: In person
Our three health centers serve a multicultural, rural population of about 10,000 patients and have a family practice focus serving pediatrics to geriatrics. We have integrated behavioral health, care managers, a patient assistance coordinator and an excellent clinical support staff.
Our front desk staff is responsible for check-in, check-out, insurance verification, collecting balances due, document management, scheduling, and message taking. Our call center staff handles numerous phone calls a day performing a variety of daily tasks from scheduling, message taking, routing calls to the correct person. Our staff is cross trained to handle many aspects of patient care, so we are looking for a self-motivated individual that is interested in providing the best possible healthcare to our patients. Minimum Knowledge, Skills, and Abilities Required
Medical office experience preferred
Ability to maintain confidentiality
Proficient computer skills
Ability to project a pleasant and professional image even under stressful situations
Ability to demonstrate compassion and caring in dealing with others
Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis
Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff
Knowledge of healthcare field and medical office protocols/procedures
Skill in performing medical office tasks appropriately
Minimum one year experience working in a medical facility.
DFD Russell is an equal opportunity employer as outlined by federal, state, or local laws.
1 year of experience.
Experience with an EMR preferred.
Excellent benefits, including medical, life insurance, 401K retirement plan, flexible spending accounts, 11 paid Holidays, and generous paid time off.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Medical Specialty:
Primary Care
Ability to Commute:
Turner, ME 04282 (Required)
Work Location: In person
Requirements
• Medical office experience
• Patient service
• Administrative experience
• Office experience
• Patient service
• Administrative experience
• Office experience
About DFD Russell Medical Centers
DFD Russell Medical Centers provide patient-centered care in the heart of the community, offering integrated behavioral health services and personalized primary care. With a focus on preventive screenings, diabetes management, and wellness programs, we strive to empower our patients with comprehensive, compassionate care.