full-time 6 days ago
Front Desk Receptionist
Stram Center for Integrative Medicine
Delmar, NY 12054
20 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
About Us
We are a thriving, private integrative medical practice focused on delivering patient-centered care for chronic illness, autoimmune disorders, cancer support, and overall wellness. We are seeking an experienced Medical Receptionist who is passionate about patient care and understands the importance of compassionate, professional service.
Position Summary
The Medical Receptionist plays a key role in creating a welcoming, organized, and efficient front office experience for our patients. This individual will be the first and last point of contact for patients during their visits and must consistently provide attentive and empathetic service while managing administrative responsibilities with accuracy and professionalism.
Location: In-Person
Hours: Monday, Wednesday, Friday, 9:00 AM - 5:00 PM
Status: Part-Time, with potential for Full-Time employment
Pay: $20.00 - $21.00 per hour
Key Responsibilities
Greet and check in/check out patients using our EHR system
Answer multi-line phones with professionalism and proper phone etiquette
Schedule patient appointments accurately and efficiently
Monitor and respond to voicemails throughout the day
Maintain patient accounts and chart information; update demographic and health data
Uphold strict patient confidentiality and comply with HIPAA regulations
Facilitate patient flow and ensure smooth clinic operations
Perform general office duties: scanning, faxing, filing, and document management
Act as a liaison between patients and clinic staff to ensure a seamless experience
Qualifications & Skills
Prior experience in a medical office or clinical front desk role (required)
Outstanding communication and interpersonal skills
Strong attention to detail and excellent organizational abilities
Ability to multitask and prioritize in a busy healthcare setting
Comfortable with electronic health record (EHR) systems and basic office software
A genuine interest in holistic, integrative, and patient-centered healthcare
Additional Requirements
A cover letter is required with your application.
Please address any employment gaps in your cover letter.
Benefits
Health, dental, and vision insurance
Paid time off (PTO)
Employee discount
Supportive and collaborative work environment
If you are a compassionate professional looking to contribute to a mission-driven, wellness-focused medical practice, we’d love to hear from you. Apply today and help us continue providing exceptional care to our patients.
Pay: $20.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience:
Medical Receptionist: 2 years (Required)
Customer Service: 1 year (Required)
Front desk: 1 year (Required)
Work Location: In person
We are a thriving, private integrative medical practice focused on delivering patient-centered care for chronic illness, autoimmune disorders, cancer support, and overall wellness. We are seeking an experienced Medical Receptionist who is passionate about patient care and understands the importance of compassionate, professional service.
Position Summary
The Medical Receptionist plays a key role in creating a welcoming, organized, and efficient front office experience for our patients. This individual will be the first and last point of contact for patients during their visits and must consistently provide attentive and empathetic service while managing administrative responsibilities with accuracy and professionalism.
Location: In-Person
Hours: Monday, Wednesday, Friday, 9:00 AM - 5:00 PM
Status: Part-Time, with potential for Full-Time employment
Pay: $20.00 - $21.00 per hour
Key Responsibilities
Greet and check in/check out patients using our EHR system
Answer multi-line phones with professionalism and proper phone etiquette
Schedule patient appointments accurately and efficiently
Monitor and respond to voicemails throughout the day
Maintain patient accounts and chart information; update demographic and health data
Uphold strict patient confidentiality and comply with HIPAA regulations
Facilitate patient flow and ensure smooth clinic operations
Perform general office duties: scanning, faxing, filing, and document management
Act as a liaison between patients and clinic staff to ensure a seamless experience
Qualifications & Skills
Prior experience in a medical office or clinical front desk role (required)
Outstanding communication and interpersonal skills
Strong attention to detail and excellent organizational abilities
Ability to multitask and prioritize in a busy healthcare setting
Comfortable with electronic health record (EHR) systems and basic office software
A genuine interest in holistic, integrative, and patient-centered healthcare
Additional Requirements
A cover letter is required with your application.
Please address any employment gaps in your cover letter.
Benefits
Health, dental, and vision insurance
Paid time off (PTO)
Employee discount
Supportive and collaborative work environment
If you are a compassionate professional looking to contribute to a mission-driven, wellness-focused medical practice, we’d love to hear from you. Apply today and help us continue providing exceptional care to our patients.
Pay: $20.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience:
Medical Receptionist: 2 years (Required)
Customer Service: 1 year (Required)
Front desk: 1 year (Required)
Work Location: In person
Requirements
• Administrative Assistants & Receptionists
• Customer service
• English
• Front desk
• Medical administrative support
• Medical receptionist
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Organizational skills
• Phone etiquette
• Typing
• Sales
• Administrative experience
• Office experience
• Medical office experience
• Front desk experience (1–2 years)
• Medical administrative support experience (3–5 years)
• Sales experience (1–2 years)
• Clerical experience
• Teamwork
• Medical scheduling
• Patient care
• Attention to detail
• Patient interaction
• Multi-line phone systems
• Private practice experience
• Administrative experience (1–2 years)
• Patient care experience (1–2 years)
• Multi-line phone system experience (1–2 years)
• Customer service
• English
• Front desk
• Medical administrative support
• Medical receptionist
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Organizational skills
• Phone etiquette
• Typing
• Sales
• Administrative experience
• Office experience
• Medical office experience
• Front desk experience (1–2 years)
• Medical administrative support experience (3–5 years)
• Sales experience (1–2 years)
• Clerical experience
• Teamwork
• Medical scheduling
• Patient care
• Attention to detail
• Patient interaction
• Multi-line phone systems
• Private practice experience
• Administrative experience (1–2 years)
• Patient care experience (1–2 years)
• Multi-line phone system experience (1–2 years)
About Stram Center for Integrative Medicine
The Stram Center for Integrative Medicine, founded in 2002 by Dr. Ronald Stram, brings functional and investigative medicine to the capital region. With a focus on finding the root cause of diseases, not just treating symptoms, the center offers diverse integrative team care for Chronic Illnesses, Lyme disease, Pain Management, Women's Health, and Cancer Care.