Front Desk Receptionist Dental

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist for a busy dental clinic dedicated to providing exceptional patient care. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a variety of administrative and clerical tasks. Your energetic approach and excellent communication skills will help streamline daily operations, coordinate patient appointments, verify insurance information, and support the overall efficiency of our dental practice. This paid position offers an exciting opportunity to be part of a professional team committed to health and wellness.

Responsibilities
Greet patients and visitors warmly, creating a positive first impression of the clinic.

Manage patient check-in and check-out processes efficiently using electronic health record (EHR) systems -Eaglesoft.

Schedule appointments accurately while coordinating with clinical staff to optimize daily workflow.

Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing.

Answer multi-line phone systems with professionalism, providing excellent customer service and directing calls appropriately.

Maintain accurate medical records, update patient information, and review documentation for completeness and compliance with HIPAA regulations.

Assist with billing procedures including medical collection efforts, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing documentation review.

Support administrative tasks such as filing, data entry, typing (including 10 key typing), and managing office supplies to ensure smooth clinic operations.

Handle intake procedures for new patients, including collecting medical history forms and explaining clinic policies related to health information management.

Ensure confidentiality of protected health information (PHI) in accordance with HIPAA standards.

Qualifications
Previous experience working in a dental or medical office environment is highly preferred; clinic experience is a plus.

Strong knowledge of dental terminology, medical terminology, dental coding and medical billing procedures.

Proficiency in electronic health record (EHR) systems such as Eaglesoft or Athenahealth; familiarity with EMR systems is essential.

Excellent computer skills including Microsoft Office Suite (Word, Excel), data entry accuracy, and multi-line phone system operation.

Exceptional customer service skills with professional phone etiquette and the ability to handle sensitive information discreetly.

Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.

Knowledge of HIPAA regulations related to health information management and documentation review processes. Join us in delivering outstanding patient care through your energetic attitude and meticulous administrative support! This is an excellent opportunity for someone passionate about healthcare administration who thrives in a collaborative team environment dedicated to improving lives through quality dental services.

This position has the possibility of transition to full-time if candidate is qualified and desires more hours. Currently hours are Monday to Thursday 7:45am - 1:00pm.

Pay: $19.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid sick time
Paid time off
Uniform allowance
Work Location: In person