Front Desk Receptionist (Dental)

DENTAL FRONT DESK
Dental Corner – Wichita, KS
We are looking for a friendly, dependable, organized, and confident dental front-desk team member to join our busy dental practice.

The front desk is the first impression our patients have of our office, so we are looking for someone who is professional, personable, able to communicate well, and comfortable handling multiple responsibilities throughout the day.

What You'll Do
Greet patients warmly and professionally
Answer phones and assist patients with questions
Schedule, confirm, reschedule, and coordinate appointments
Maintain an organized and productive daily schedule
Check patients in and out
Verify dental insurance benefits and eligibility
Review insurance information and help patients understand their estimated benefits
Collect patient payments and accurately post payments
Discuss treatment costs and financial arrangements with patients
Assist with treatment plan presentation and scheduling
Follow up with patients who have unscheduled treatment
Work with insurance companies and assist with claim-related questions
Maintain accurate patient information and records
Enter and update information in Dentrix
Scan, file, and organize patient documents
Communicate effectively with doctors, assistants, hygienists, and other front-office staff
Handle patient concerns professionally and calmly
Maintain patient confidentiality and follow HIPAA requirements
Help keep the front office organized, professional, and welcoming
Perform other front-office duties as needed
The Ideal Candidate
We are looking for someone who:
Has excellent customer service and communication skills
Is comfortable talking with patients about money and insurance
Is organized and pays close attention to detail
Can multitask without becoming overwhelmed
Is dependable and punctual
Has a professional appearance and attitude
Can handle difficult or upset patients calmly and respectfully
Is comfortable working in a fast-paced dental office
Takes initiative rather than waiting to be told what needs to be done
Works well as part of a team
Understands that patient care, scheduling, collections, and insurance are all important parts of the front-desk position
Preferred Experience
Dental front-office experience is preferred.

Experience with Dentrix, dental insurance verification, treatment estimates, claims, and patient scheduling is a strong plus.

We are willing to train the right person who has excellent customer service skills, a strong work ethic, and the ability to learn quickly.

What We Are Looking For
This is not a position for someone who wants to simply answer phones and check patients in.

The right person will be comfortable learning the dental side of the business, understanding insurance, discussing financial responsibilities with patients, keeping the schedule productive, and helping patients feel taken care of from the moment they call our office until they leave.

--DO NOT CONTACT THE OFFICE DIRECTLY
Pay: $16.00 - $19.00 per hour
Expected hours: 33.0 – 40.0 per week
Benefits:
Employee discount
Health insurance
Life insurance
Paid time off
Work Location: In person