Front Desk Receptionist/Dental Assistant

Job Summary
Join our dynamic dental team as a Front Desk Receptionist where your energy and enthusiasm will help create a welcoming environment for patients while supporting the clinical team. In this multifaceted role, you will manage patient interactions at the front desk, handle medical and dental documentation, and occasionally assist with chairside procedures. Your proactive approach will ensure smooth daily operations, exceptional patient care, and adherence to all safety and privacy standards. This paid position offers a unique opportunity to grow your skills in a fast-paced, friendly dental practice dedicated to delivering top-quality care.

Duties
Greet patients warmly, verify insurance information, and schedule appointments efficiently using EMR (Electronic Medical Records) systems. Our office uses Eaglesoft; Experience with Eaglesoft is preferred but not required.

Manage patient check-in/check-out processes, ensuring accurate collection of vital signs and updating medical records in compliance with HIPAA regulations.

Assist dentists during procedures by preparing instruments, maintaining aseptic technique, and providing chairside support in four-handed dentistry setups.

Take and develop dental radiographs (X-ray), operate 3D scanners, and perform basic medical imaging tasks to support diagnosis and treatment planning.

Maintain infection control protocols by sterilizing equipment, managing dental supplies, and ensuring a clean clinical environment aligned with OSHA standards.

Support clinical staff with medical documentation, coding procedures for billing purposes, and updating patient records accurately within Epic or other EMR platforms.

Handle administrative duties such as answering phones as a dental receptionist, managing appointment reminders, and coordinating patient flow for general dentistry and specialized services like prosthodontics or endodontics.

Skills
Proficiency in EMR systems such as Eaglesoft for scheduling, documentation, and billing.

Strong knowledge of dental terminology, anatomy, infection control practices, and aseptic techniques.

Experience with dental assisting tasks including chairside support, taking vital signs, X-ray operation, and medical imaging.

Ability to communicate clearly using medical terminology and maintain HIPAA compliance to protect patient privacy.

Knowledge of medical coding practices related to dental procedures for accurate billing and insurance claims processing.

Excellent organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail. This role is ideal for motivated individuals eager to develop their career in dentistry while providing compassionate patient care. We value energetic team players who are eager to learn new skills in a supportive environment committed to excellence!

SCHEDULE
We are looking for someone who can work the following days and hours:
Mondays 8a-3:30p
Tuesdays 9:30a-6p
Wednesdays 8a-4p
Thank you!

Pay: $17.00 - $21.00 per hour
Benefits:
Continuing education credits
Employee discount
Free parking
On-the-job training
Paid sick time
Paid time off
Paid training
Retirement plan
Safety equipment provided
Work Location: In person