full-time 1 month ago
Front Desk Receptionist- Dental office
Samuel Schuster Family Dentistry
Pomona, NY 10970
Competitive Compensation
About the Practice
N/A Team Members
Other Software
Job Description
Front Desk Receptionist – Dental Office
Location: Pomona, NY
Job Type Full time
Reports To: Office Manager / Dentist
Job Summary:
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed.
Key Responsibilities:
· Greet patients warmly and professionally upon arrival
· Answer incoming phones calls and respond to voicemails at a timely manner
· Monitor and reply to office emails and text messages professionally and accurately
· Schedule, confirm, reschedule manage patient appointments
· Manage check – in and check – out processes
· Verify and update patient’s demographics and insurance information
· Collect co-pays, process payments, and assist with billing
· Maintain a clean and organized front office and reception area
· Track sent and outstanding insurance claims; assist with follow up
Qualifications:
· High School Diploma
· Excellent verbal and written communications skills
· Ability to manage multiple communication platforms ( phone, email, text)
Work Hours:
Monday 8:30AM - 6:00PM
Tuesday 10:30AM – 7:00PM
Wednesday 9:00AM -6:00PM
Thursday 8:30AM – 6:00PM
Friday 8:30AM – 3:00PM
Sunday 8:30AM - 3:00PM
Work hours vary seasonally based on needs of the office.
Work Location: In person
Location: Pomona, NY
Job Type Full time
Reports To: Office Manager / Dentist
Job Summary:
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our dental office. As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient environment. You will help manage front desk operations, handle patient communications, and support both administrative and clinical team functions. Experience needed.
Key Responsibilities:
· Greet patients warmly and professionally upon arrival
· Answer incoming phones calls and respond to voicemails at a timely manner
· Monitor and reply to office emails and text messages professionally and accurately
· Schedule, confirm, reschedule manage patient appointments
· Manage check – in and check – out processes
· Verify and update patient’s demographics and insurance information
· Collect co-pays, process payments, and assist with billing
· Maintain a clean and organized front office and reception area
· Track sent and outstanding insurance claims; assist with follow up
Qualifications:
· High School Diploma
· Excellent verbal and written communications skills
· Ability to manage multiple communication platforms ( phone, email, text)
Work Hours:
Monday 8:30AM - 6:00PM
Tuesday 10:30AM – 7:00PM
Wednesday 9:00AM -6:00PM
Thursday 8:30AM – 6:00PM
Friday 8:30AM – 3:00PM
Sunday 8:30AM - 3:00PM
Work hours vary seasonally based on needs of the office.
Work Location: In person
About Samuel Schuster Family Dentistry
Masserano Practices specializes in designing dental practices for startups, ensuring they are set up for success from the beginning.
Position Closed
This job is no longer accepting applications.