Front Desk Receptionist Dental

Overview
Join our dynamic pediatric dental practice as a Full-Time Dental Front Desk Receptionist, where your energy, warmth, and professionalism will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for our young patients and their families, ensuring smooth daily operations while providing outstanding administrative support.

Your proactive approach, attention to detail, and strong communication skills will help streamline patient intake, appointment scheduling, insurance verification, and dental record management. This is an exciting opportunity to work in a fast-paced, child-friendly environment that values accuracy, efficiency, and compassionate customer service.

Responsibilities
Greet patients and parents warmly and professionally, creating a positive first impression
Manage multi-line phone systems with excellent phone etiquette; schedule and confirm appointments efficiently
Verify dental insurance coverage and benefits; process and submit insurance claims accurately
Collect payments and manage accounts receivable while maintaining HIPAA compliance
Review, update, and maintain patient records in dental software systems (Open Dental)
Handle patient intake procedures including registration, data entry, and updating medical histories with accuracy
Maintain organized digital and physical filing systems; assist with clerical duties to support office flow
Coordinate patient scheduling to optimize daily efficiency and minimize wait times
Support billing processes with understanding of CDT coding and dental insurance guidelines
Uphold confidentiality and security standards in accordance with HIPAA regulations at all times
Experience & Qualifications
Minimum 1–2 years of experience in a dental office (required)
Strong knowledge of dental terminology and dental insurance verification processes
Experience with dental practice management software (Open Dental, Dentrix) preferred
Strong computer skills
Excellent customer service skills and professional phone etiquette
Ability to multitask and maintain accuracy in a fast-paced environment
Bilingual (English/Spanish or English/Portuguese) required to serve our diverse patient population
Pediatric dental experience is highly desirable
Position Details
Full-time position
Competitive pay based on experience
Paid Time Off
Paid Holidays
Supportive, positive team environment
Join us in delivering exceptional pediatric dental care through efficient and welcoming front desk operations. Your dedication will help create an environment where children and families feel comfortable, valued, and confident from their first phone call through every visit
Pay: $20.00 - $26.00 per hour
Benefits:
Paid time off
Work Location: In person