Front Desk Receptionist - Dentrix Required

Philly Smiles is a privately owned general dentistry practice located in the heart of Rittenhouse Square. We pride ourselves on creating a welcoming environment for patients and a supportive workplace for our team.

We are seeking an Experienced Dental Receptionist who is confident managing the day-to-day operations of a busy dental front desk.

The right candidate is organized, personable, and experienced with dental insurance, scheduling coordination, and maintaining a smooth workflow for both patients and providers.

Responsibilities:
Welcome and check in patients with a friendly and professional demeanor
Manage incoming calls, patient communication, and appointment scheduling
Verify dental insurance benefits and review coverage with patients
Submit and follow up on insurance claims when needed
Maintain accurate patient records using Dentrix and Dexis
Coordinate scheduling with the clinical team to keep the day running efficiently
Collect copays and process patient payments
Assist with administrative tasks including provider credentialing and insurance participation updates
Help maintain an organized and efficient front office environment
Qualifications
Minimum 5 years of dental front desk experience required
Dentrix experience required
Strong understanding of dental insurance verification and benefits
Experience assisting with insurance credentialing or provider enrollment is highly valued
Excellent communication and patient service skills
Highly organized with strong multitasking ability
Professional, dependable, and team-oriented
What We Offer
Competitive hourly pay ($22–$27 based on experience)
Health insurance and vision insurance options
Paid time off
Opportunities for career development and advancement
Supportive and collaborative team environment
Beautiful office located in vibrant Rittenhouse Square
If you enjoy working in a positive, patient-focused environment and want to grow with a modern dental practice, we encourage you to apply.

Learn more about our office at phillysmiles.com
Job Types: Part-time, Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Application Question(s):
Which of the following front office responsibilities have you handled?

-Insurance verification

-Submitting insurance claims

-Posting insurance payments

-Treatment plan scheduling

-Financial arrangements with patients

-Credentialing
What information do you need for credentialing?

Experience:
Dental receptionist: 5 years (Required)
Dentrix: 3 years (Required)
Work Location: In person