Front Desk Receptionist/Executive Assistant to Medical Director - Full-time

We are seeking a dynamic and highly organized Full-Time Front Desk Receptionist/Executive Assistant to support our Medical Director and manage front office operations. This vital role combines exceptional customer service with administrative excellence, ensuring a welcoming environment for patients, visitors, and staff while efficiently handling scheduling, correspondence, and office tasks. The ideal candidate will thrive in a fast-paced setting, demonstrate professionalism, and possess a proactive approach to problem-solving. This position offers an exciting opportunity to contribute to a thriving healthcare practice while developing your administrative skills in a supportive environment.

Responsibilities
Greet patients, visitors, and staff warmly, providing outstanding customer service at the front desk
Manage multi-line phone systems with professionalism and courtesy, directing calls accurately and efficiently
Schedule appointments using Microsoft Outlook Calendar, coordinating calendars for the Medical Director and staff
Maintain organized filing systems, both physical and electronic, ensuring easy retrieval of documents and records
Handle data entry tasks with precision using Microsoft Office applications and Google Workspace tools
Assist with bookkeeping responsibilities utilizing QuickBooks to track payments, invoices, and billing details
Prepare correspondence, proofread documents for accuracy, and ensure all communication is clear and professional
Manage incoming and outgoing mail, faxes, and electronic communications via DocuSign for secure document signing
Support administrative tasks such as proofreading forms, updating patient records, and managing office supplies
Uphold excellent phone etiquette while managing appointment confirmations and patient inquiries
Experience
Prior clerical or administrative experience in a healthcare or medical office setting preferred
Demonstrated proficiency with Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and Office experience
Familiarity with multi-line phone systems and professional phone etiquette essential
Experience with bookkeeping software such as QuickBooks is highly desirable
Strong organizational skills with the ability to prioritize tasks effectively in a busy environment
Excellent typing speed and data entry accuracy to handle documentation efficiently
Knowledge of office procedures including filing systems, proofreading techniques, and document management tools like DocuSign
Pay: $18.00-$38.00 per hour
Benefits:
Casual dress
Dental care
Flexible schedule
On-site parking
Work Location: In person